| Position | British Gas Business - Customer Service Apprentice - Leicester |
| Posted | 18 Jun 2026 |
| Expired | 18 Jul 2026 |
| Company | Centrica |
| Location | Leicester | GB |
| Job Type | Full Time |
Latest job information from Centrica for the position of British Gas Business - Customer Service Apprentice - Leicester. If the British Gas Business - Customer Service Apprentice - Leicester vacancy in Leicester matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Centrica for the position of British Gas Business - Customer Service Apprentice - Leicester below matches your qualifications.
Start your career with purpose - Earn while you learn
At British Gas Business, we support the organisations that keep the UK running. As a Customer Service Apprentice, you'll help our customers when they need us most while building the skills for a long-term career.
Upon successful completion of the apprenticeship, you'll gain a Level 3 Customer Service Specialist qualification.
The apprenticeship programme takes 18 months to complete and will consist of 20% Off-The-Job, dedicated, structured learning with 80% on-the-job call taking. You'll receive support from our external training partner Babington along with support from a dedicated mentor and your wider team.
Apprenticeship Salary - 18,995, rising to 30,044 following the successful completion of the apprenticeship.
Contract - Permanent
Location - British Gas, Penman Way, Grove Park, Leicester, LE19 1SZ
Working Style: Up to 8 weeks of officebased training, comprising 4 weeks of formal training followed by 4 weeks of supported consolidation. Once competency in the role has been achieved, employees will have the opportunity to move to a hybrid working arrangement, typically involving 2 days per month in the office.
Operating Hours - Monday to Friday (8am - 6pm)
What you'll be doing:
What you will bring:
Experience & Knowledge:
This apprenticeship is designed for individuals who have little or no experience within a contact centre environment. It may not be suitable if you already have significant experience working in a contact centre or a similar customer service role, as the programme focuses on developing core, entry-level capabilities.
Eligibility Criteria:
Standard government funding requirement, apprenticeship eligibility:
After reading and understanding the criteria and minimum qualification requirements explained in the job information British Gas Business - Customer Service Apprentice - Leicester at the office Leicester above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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