Latest job information from Taking Care Personal Alarms Ltd for the position of Telecare Equipment Installer. If the Telecare Equipment Installer vacancy in Worcester matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Taking Care Personal Alarms Ltd for the position of Telecare Equipment Installer below matches your qualifications.
Job Description
Telecare Equipment Installer
Location: Worcestershire
Contract: Permanent
Hours: 35
Salary: £26,374.18
We are seeking a dedicated and customer-focused Installer to join our team on a permanent contract in the Worcestershire area. This role plays a crucial part in helping people to remain at home for longer, safely and with independence.
As an Installer, you will visit customers in their homes to simple and complex installations, upgrade current technologies, and test digital telecare equipment. You will also provide basic user guidance, ensuring all equipment is functioning correctly and that users feel confident and supported.
This role includes participation in a weekend on-call rota approximately every 6 weeks, responding to urgent installation or maintenance issues outside of regular working hours.
Key Accountabilities & Responsibilities
Support the delivery of the company's Technology Enabled Care Services (TECS) installation and maintenance services by applying specialist knowledge and skills (training will be provided)
Program, demonstrate and install technology in clients' homes and other premises, sometimes requiring basic DIY skills (e.g.
fitting smoke detectors, key safes)
Promote understanding with service users of how their technology solution works, providing clear explanation, instruction and supporting literature
Effectively manage individual workload to deliver timely appointments in accordance with internal KPIs and external audits
Deliver excellent customer service when visiting service users' homes to install and maintain equipment
Maintain, repair or replace equipment as necessary and replace batteries on both a planned and responsive basis
Arrange removal of equipment no longer required and assist in stock management
Assist with asset management and stock control measures including storage, tracking, and recycling
Complete client assessments and obtain client details for inputting on call handling database
Responsible for safe use of vehicles, tools and equipment in line with Taking Care policy and procedures
Essential Requirements
We welcome applicants from a variety of backgrounds. Full training will be provided, so if you have strong people skills and a willingness to learn, we encourage you to apply.
Excellent communication skills and ability to explain technical concepts in simple terms
Empathy and patience when working with older adults or people with disabilities
Professional and respectful demeanour in clients' homes
Strong time management and ability to work independently
Attention to detail in documentation and reporting
Willingness to travel (a valid driving licence is required)
Ability to follow safeguarding and data protection protocols
Competence in MS Office and basic computing packages
Desirable (but not essential)
Experience with installation and maintenance of electronic or telecommunication equipment
Familiarity with telehealthcare devices (e.g., fall detectors, personal alarms, medication dispensers)
Basic networking and connectivity troubleshooting (Wi-Fi, Bluetooth, mobile data)
Ability to read and interpret technical manuals and installation guides
Previous experience in telecare, healthcare, social care, or community support roles
Benefits
34 days holiday which is inclusive of bank holidays and your birthday off!
Opportunity to partake in Shareplan
Life Insurance and Medical Insurance Lite
Wellness Programmes
Volunteering day
Pensions scheme
Long Service Awards, Discount Scheme, On-site Parking and Casual dress
Cycle to Work Scheme
Additional Information - Role subject to Enhanced DBS and reference checks in line with our security policy.
Closing date: 14th May
Interview dates: 18th, 20th and 21st May (one will apply)
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you are interested in joining our team, then we'd love to hear from you.
Please click 'apply' today to be considered as our Installer role.
PandoLogic. , Location: Worcester, ENG - WR2 4QH
Job Info:
Company: Taking Care Personal Alarms Ltd
Position: Telecare Equipment Installer
Work Location: Worcester
Country: GB
How to Submit an Application:
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