Operational Response Manager at GTR

Position Operational Response Manager
Posted 05 Jan 2026
Expired 04 Feb 2026
Company GTR
Location South East | GB
Job Type Full Time

Job Description:

Latest job information from GTR for the position of Operational Response Manager. If the Operational Response Manager vacancy in South East matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at GTR for the position of Operational Response Manager below matches your qualifications.

Operational Response Manager - Rail Operations Centre (ROC Three Bridges)

GTR are recruiting an Operational Response Manager based out of our Rail Operating Centre in Three Bridges

 

This is a great opportunity for an individual with a proven track record to work for one of the country's busiest and award-winning rail companies.

 

The Operational Response Manager is a new position directly responsible for the team of Operational Incident Managers who will provide Southern with reliable, evidence-led consistent operational responses to incidents on the network. As such, this is an opportunity to shape a new operational concept and critically deliver a high performing team which can transform Southern's ability to apply decision making safely and drive increasing levels of operational performance. This new role carries substantial responsibility for ensuring decisions affecting safe operation and driver welfare are made in a timely and consistent manner. The ORM will be a strong and inspiring people manager, able to motivate the OIMs and provide proactive personal coaching, support and development. The ORM will protect business resilience by ensuring a minimum cover level is always provided by planning of the OIM team activities and proactively identify target areas of the network for safety compliance monitoring and sampling.

 

Key Success Criteria  

 

  • Final salary pension 
  • 25 days holiday plus bank holidays 
  • Health Care 
  • Free travel on GTR and sister groups for you and your family 
  • 75% off travel on other train operating companies for you, and leisure for your family 
  • Discounted Oyster Card 
  • GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies 
  • StarHub – our great benefits package which, for example, includes discounts with many retailers. 

 

Please open the attached job description for more information. 

Documents

  • Operational Response Manager V5.pdf (62.28 KB)

 

Job Info:

  • Company: GTR
  • Position: Operational Response Manager
  • Work Location: South East
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Operational Response Manager at the office South East above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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