| Position | Receptionist |
| Posted | 2025 October 04 |
| Expired | 2025 November 03 |
| Company | Relais & Châteaux UK |
| Location | Bradford, West Yorkshire | GB |
| Job Type | Full Time |
Latest job information from Relais & Châteaux UK for the position of Receptionist. If the Receptionist vacancy in Bradford, West Yorkshire matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Relais & Châteaux UK for the position of Receptionist below matches your qualifications.
Customer Service Provide a friendly and professional welcome to all guests, offering assistance with luggage and valet parking. Maintain up-to-date knowledge of hotel services, facilities, rates, packages, and menus. Offer recommendations for local attractions, dining, and activities, enhancing the guest experience.
Respond promptly to guest requests, complaints, or feedback, escalating to management where necessary. Deliver excellent telephone, email, and in-person communication, representing the hotel positively at all times. Handle check-in and check-out efficiently, ensuring accuracy of accounts and providing a seamless guest experience.
Manage reservations, cancellations, and amendments using hotel booking systems. Maintain accurate records and reports, including daily logbooks and shift handovers. Assist with administrative tasks, including correspondence, guest billing, and departmental documentation.
Actively promote hotel services, packages, and special offers to guests. Encourage room upgrades, dining experiences, and other value-added services to maximise guest satisfaction and hotel revenue. Work collaboratively with the Reception team, housekeeping, F&B, and other departments to ensure smooth daily operations.
Provide support across departments when needed, demonstrating flexibility and a positive attitude. Participate in training and development activities to improve skills and service quality. Adhere to all hotel policies and procedures, including Health & Safety, fire, and emergency protocols.
Ensure the safety and security of guests, staff, and hotel property at all times.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Receptionist at the office Bradford, West Yorkshire above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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