Contract Manager

Contracts ManagerAre you a proactive and people-focused professional with a passion for delivering outstanding service? We are seeking an experienced Contracts Manager to lead the successful delivery of contracts across our large customer portfolio across Berkshire. About the Role:As a Contracts Manager, you will be responsible for ensuring that our service delivery consistently meets high standards of cleanliness, health and safety, and customer satisfaction.

Your role will involve close liaison with clients and site teams, as well as managing staff performance and ensuring compliance with operational procedures. Key Responsibilities:Conduct regular site audits and client meetings to ensure service quality and customer satisfaction

Maintain consistent and proactive communication with clients and site teams

Oversee recruitment, induction, and management of cleaning staff across multiple sites

Ensure all health and safety regulations are adhered to at all locations

Plan and facilitate regular training sessions for site operatives

Monitor staff performance and address any issues proactively and professionally

Ensure appropriate stock levels of equipment, materials, and consumables at each site

Manage staff rotas to ensure sites are fully staffed, including arranging cover for holidays and absences

Complete fortnightly payroll submissions and associated administrative duties (e.g., holiday forms)Collaborate with the Operations Manager and Operations Director in regular strategy and performance meetings

Take on additional tasks and responsibilities as directed by senior management

Skills & Experience Required:Proven experience in a similar role, ideally within the cleaning or facilities management industry

Strong leadership and people management skills

Excellent communication and interpersonal abilities

High attention to detail and commitment to delivering quality service

Ability to multitask and manage time effectively in a fast-paced environment

Solid understanding of health and safety compliance

Confident with IT systems and basic payroll/HR processes

Information :

• Company : DiSRUPT Recruitment Agency | B Corp
• Position : Contract Manager
• Location : Reading, Borough of Reading
• Country : GB