Customer Experience Coordinator

Salary 11.70 Hours 40 Benefits Closing date 31-03-2025 Job attachments Customer_Experience_Co-ordinator_Job_Description_2022.docx Download Were on the lookout for a Customer Experience Coordinator to join us at Southampton! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. What were looking for Were looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets. Our Customer Experience Coordinators are often our customers first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression! Youll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association). A little more about us at Southampton We offer extensive facilities and equipment, including: 2 operating theatres, dental suite, digital x-ray suite, handheld dental x-ray machine, new ultrasound equipment, separate wards for dogs, cats and small animals, walk-in kennels, a separate lab, isolation unit, multiparameter monitors and orthopaedic equipment. Benefits: To attract and retain the best in the business, we offer a great range of benefits, including:

• Profit share bonus
• Long service recognition
• Income protection
• Compassionate leave
• Surgery discounts

Being part of The Pet Vet family Were part of the UKs largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care in the local communities we serve, helping pets to live long, happy and healthy lives with their families. Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology. Were committed to creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers feel assured. Were continually investing in developing our growing team and theres never been a better time to join us!

Information :

• Company : The Pet Vet
• Position : Customer Experience Coordinator
• Location : Southampton
• Country : GB