Housing Management Coordinator

Housing Management Coordinator

Birmingham 

Permanent, part time (22.5 hpw), 3 days out of 5 Monday to Friday, e.g. rota working

Pay £13.21 per hour (£25,838 per annum) [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here in Birmingham - UPS. As our Housing and Property Guru, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Typical day as a Housing Management Coordinator

• Customer group - Mental Health
• Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void flats within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring

• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, youre proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team 

Youll join Gerry and our UPS team, were super passionate about what we do! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home! 

Job details

• Flexible working hours (or were open to agreeing a work pattern with you)
• Based at our service in Birmingham 
• Able to use technology for making benefit claims and doing tenancy signs ups,
• Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! 
• Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Birmingham (Wretham Road) 

18-20 Wretham Road Handsworth

 Birmingham B19 1ED

 : 05.Jun.25, 10:59:00 PM

Information :

• Company : Home Group
• Position : Housing Management Coordinator
• Location : West Midlands
• Country : GB