Technical Team Manager

Anson McCade | Greater London, England | GB
Technical Team Manager ££48,000 GBP Onsite WORKING

Location: United Kingdom (Greater London) Type: Permanent

Role: Technical Team Manager Location: Bracknell

Salary: Up to £48,000

Were hiring an experienced Technical Team Manager to lead a multi-tier IT support team (1st, 2nd, 3rd Line). Youll oversee daily operations, manage escalations, and ensure high service standards through effective leadership and process improvement.

Key Responsibilities:

  • Manage day-to-day service desk operations and team performance

  • Monitor and meet SLAs/KPIs

  • Drive incident, change, and release management

  • Develop automation workflows using ITSM tools

  • Coordinate patching, software deployments, and reporting

  • Mentor and develop team members

Required Experience:

  • Proven leadership in IT support environments

  • Hands-on knowledge of:

    • VMware/Horizon

    • Microsoft Server 2019

    • Cisco/Juniper networking

    • Active Directory, Exchange

    • Trellix/Trend security tools

    • ITIL-based processes

Nice to Have:

  • Windows 10, SharePoint, Linux, MDM (Avanti)

  • Experience with SCOM, SQL, ePo, Excel

  • Understanding of PDR/JSPs

If youre technically strong and thrive in a people-focused leadership role, we want to hear from you.

Reference: AMC/JMR/TTM

#jamc


Information :

  • Company : Anson McCade
  • Position : Technical Team Manager
  • Location : Greater London, England
  • Country : GB
Next Process

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Post Date : 2025-06-27 | Expired Date : 2025-07-27

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