Customer Service at JS3 Recruitment Ltd

Job Description:

Latest job information from JS3 Recruitment Ltd for the position of Customer Service. If the Customer Service vacancy in Grange matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at JS3 Recruitment Ltd for the position of Customer Service below matches your qualifications.

Please note that this role will be office based Monday to Friday, standard office hours.  There is no requirement to work evenings or weekends although overtime may be available during busy periods.

Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job'

Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc.

Position Summary

By building relationships with retailers, the customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, you will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet.

Day to day responsibilities

• Contact retailers within assigned call list, developing strong working relationships with retailers
• Provide information about new and existing games and promotions in order to maximise sales.
• Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time.
• Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion.
• Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries.

Previous experience

• Excellent written and verbal communication skills
• Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.)
• Sales, Customer Service or Retail experience would be an advantage.
• Positive and self-motivated attitude and ability to work with others as a team

If you think you have what it takes to join this global business please apply now.

Please note:

Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check prior to joining. Any issues with credit files will be judged on a case-by-case basis.

PLEASE ALSO NOTE: PUBLIC TRANSPORT OPTIONS ARE LIMITED. PLEASE CHECK THAT YOU CAN GET TO WA5 3UY BEFORE APPLYING AS THIS ROLE IS OFFICE BASED.

Job Info:

• Company: JS3 Recruitment Ltd
• Position: Customer Service
• Work Location: Grange
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service at the office Grange above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.