| Position | Customer Experience & Case Progression Officer |
| Posted | 12 Jul 2026 |
| Expired | 11 Aug 2026 |
| Company | Ministry of Justice |
| Location | Stoke on Trent | GB |
| Job Type | Full Time |
Latest job information from Ministry of Justice for the position of Customer Experience & Case Progression Officer. If the Customer Experience & Case Progression Officer vacancy in Stoke on Trent matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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The Ministry of Justice is seeking Query Management and Case Administration Officers to provide exceptional customer service and administrative support within Courts and Tribunal Service Centres. Candidates will handle user inquiries through various channels and assist users in navigating the online platform effectively.
This position requires strong emotional intelligence, flexibility, and a proactive approach to issue resolution. The role operates during varied hours, accommodating different shift patterns for effective service delivery.
#J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Experience & Case Progression Officer at the office Stoke on Trent above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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