Customer Services Account Executive at Smurfit Westrock Belfast

Position Customer Services Account Executive
Posted 26 Jul 2026
Expired 25 Aug 2026
Company Smurfit Westrock Belfast
Location Newtownabbey | GB
Job Type Full Time

Job Description:

Latest job information from Smurfit Westrock Belfast for the position of Customer Services Account Executive. If the Customer Services Account Executive vacancy in Newtownabbey matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Smurfit Westrock Belfast for the position of Customer Services Account Executive below matches your qualifications.

Customer Services Account Executive

Location: Enterprise Way, Mallusk, Belfast
Type: Full-time (37.5 hrs/week)
Core Hours: Monday to Thursday 9-4, Friday 9-12.30

Pension Contribution, Personal Development, Car park space, Wellness Programs, Cycle to Work scheme, Long Service Awards

About Smurfit Westrock: For over 100 years, Smurfit Westrock has been a leader in the packaging industry, known for its innovative and sustainable solutions. We create packaging that looks good and does good for the planet. With over 100,000 employees worldwide, were dedicated to advancing corrugated and paper-based packaging technology. At Mallusk, our team focuses on delivering high-quality cartons and eco-friendly packaging solutions that help our customers succeed.

Why Join Us?

  • Eco-Friendly Focus: Were committed to reducing our environmental footprint. Join us in creating innovative and sustainable packaging solutions.
  • Innovative Projects: Be part of exciting projects on sustainability and innovation. Your ideas can help shape the future of packaging.
  • Supportive Environment: Work in a collaborative and supportive environment where your growth and development are prioritised.
  • Flexible Work Culture: Enjoy a flexible, dynamic work environment that values work-life balance.

About the Role:

  • Manage customer accounts from order processing to delivery.
  • Handle customer enquiries efficiently and professionally.
  • Communicate with Operations, Finance and Procurement teams.
  • Build and maintain strong relationships with customers.
  • Provide reports and analysis on account status.
  • Work closely with internal teams to maximise sales and opportunities.

What Were Looking For:

  • Passion for sustainability and innovation.
  • Strong communication and teamwork skills.
  • Ability to think creatively and solve problems.
  • Willingness to learn and grow with us.

Preferred Attributes:

  • Experience in customer service, negotiating, and problem-solving.
  • Good at planning and prioritising tasks.
  • An educational background that supports your skills and experience.
  • Proficient user of Microsoft Office.
  • Familiarity with a manufacturing setting.
  • Knowledge of Continuous Improvement methods
  • Able to work with a busy team and meet deadlines.
  • Willing to travel occasionally.

Join Smurfit Westrock and be part of a team thats making a difference


WHJS1_NI

Job Info:

  • Company: Smurfit Westrock Belfast
  • Position: Customer Services Account Executive
  • Work Location: Newtownabbey
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Services Account Executive at the office Newtownabbey above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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