Home » Estates Compliance Officer

Estates Compliance Officer at Staffline

Position Estates Compliance Officer
Posted 04 Aug 2026
Expired 03 Sep 2026
Company Staffline
Location Craigavon | GB
Job Type Full Time

Job Description:

Latest job information from Staffline for the position of Estates Compliance Officer. If the Estates Compliance Officer vacancy in Craigavon matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Staffline for the position of Estates Compliance Officer below matches your qualifications.

Job Title - Estate's Compliance Officer

Location - Portadown

Salary - £30,000

Job Purpose:

Support and work within the Property Services and Housing Teams in making an effective contribution to the delivery of Property/Housing Management which includes void management, tenancy management, estate management and tenancy engagement.

Job Activities

  • Develop effective working relationships with colleagues, partners and key stakeholders to support the delivery of customer and neighbourhood focused services.
  • To represent the views / interests of both the Association and tenants at Inter Agency Meetings with the SCNI, PSNI, NIHE, Council and other external agencies.
  • To carry out change of tenancy inspections, issue necessary works and ensure works are completed in line with the Association's Policies and Procedures and corporate target times
  • Assist the Head of Housing to develop bespoke neighbourhood Action Plans.
  • To proactively seek to capture and respond to customer feedback and profiling information through a range of methods.
  • Promote, encourage and support customer involvement and engagement in neighbourhoods.
  • Build and maintain a full knowledge of support services available for customers.
  • To carry out Tenancy Audits to ensure the efficient management of the Association's housing stock
  • To deal efficiently and effectively with any complaint received to ensure that a quality service is provided to all tenants
  • To identify and take appropriate action on potential cases of ASB in line with the Association's Policies and Procedures to ensure neighbourhood sustainability.
  • To take responsibility for Estate Management of Schemes, liaising closely with the Maintenance Department to ensure all identified issues are resolved efficiently and satisfactorily
  • Monitor and report on performance KPIs for Grounds Maintenance, Cleaning and other service contracts and liaise with Contractors to ensure defects are resolved within contractual timeframes
  • To receive maintenance requests from tenants, staff, and joint management partners, and issue appropriate works orders to appointed contractors
  • To conduct regular Property Inspections and ensure all conditions of Tenancy are being adhered to and take appropriate action as necessary
  • To adhere to the Tenants Charter to provide an efficient, effective and professional service to all of the Association's tenants
  • To encourage, increase and facilitate all levels of Tenant Engagement within the Association's housing stock
  • To be compliant with the Association's Policies and Procedures
  • To ensure that the provision of services is compliant with Data Protection Regulation
  • Consult with tenants throughout the project cycle for Planned Maintenance Programmes and ECM Works
  • Complete Quality Assurance / Tenant Satisfaction surveys on repair orders.
  • To embrace and participate in own personal development initiatives, identify training opportunities, in order to increase skills and knowledge and ensure that objectives and performance targets are achieved.
  • To undertake any other tasks and duties within the scope and grade of the post as directed by line/management.

Essential Criteria

  • 5 GCSE's grade C or above
  • Minimum of 1 year's experience in a housing/property management role
  • Experience in tenancy management
  • IT Literate
  • Excellent interpersonal skills
  • Full UK driving licence

Apply now


WHJS1_NI

Job Info:

  • Company: Staffline
  • Position: Estates Compliance Officer
  • Work Location: Craigavon
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Estates Compliance Officer at the office Craigavon above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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