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Customer Service Assistant at Loughborough University

Position Customer Service Assistant
Posted 28 Jul 2026
Expired 27 Aug 2026
Company Loughborough University
Location Loughborough | GB
Job Type Full Time

Job Description:

Latest job information from Loughborough University for the position of Customer Service Assistant. If the Customer Service Assistant vacancy in Loughborough matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Loughborough University for the position of Customer Service Assistant below matches your qualifications.

Job Title: Customer Service AssistantApplication Closing Date: Sunday, 23 August 2026Loughborough Sport Part time (33.26 hours per week) and open ended Shift allowance of 12.5% term time and 5% vacation time We are looking for an inspiring individual to lead the way in delivering outstanding customer care by promoting a friendly and welcoming front-of-house environment at Loughborough University in one of our world class sports facilities. Come and meet our customers and see why we have been nominated the Sports University of the Year once again! Whether it be our gym members, performance teams, Athletic Union clubs or community members, you will be the first point of contact for everyone. We are looking for a sociable, enthusiastic individual with a can do attitude, someone who would be proud to be part of our team and will deliver a first-class service to all our customers. The role will be based at one of our reception desks where you will be expected to handle enquiries both in person and over the phone. The role will also involve making bookings for a variety of clubs, sports, and facilities across campus using our booking software and responding to our various email inboxes. The shift pattern alternates between mornings, evenings and weekends, and bank holiday and University closure days are also included. For more information on the role please refer to the Job Description and Person Specification. Contact for informal enquiries: Greg Handsley on Closing date for receipt of applications: 23rd August 2026 Interviews: 2nd September 2026 Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme Where you work access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park Financial wellbeing competitive pay, two excellent pension schemes, and everyday savings opportunities Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and wellbeing discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting Discover more about the full range of rewards and benefits at Loughborough University.

Job Info:

  • Company: Loughborough University
  • Position: Customer Service Assistant
  • Work Location: Loughborough
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Assistant at the office Loughborough above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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