Customer Host - Shrewsbury, England at Transport for Wales

Position Customer Host - Shrewsbury, England
Posted 16 Jul 2026
Expired 15 Aug 2026
Company Transport for Wales
Location Shrewsbury | GB
Job Type Full Time

Job Description:

Latest job information from Transport for Wales for the position of Customer Host - Shrewsbury, England. If the Customer Host - Shrewsbury, England vacancy in Shrewsbury matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Transport for Wales for the position of Customer Host - Shrewsbury, England below matches your qualifications.

Customer Host - Shrewsbury, EnglandSalary: 25,779 per annum

Please Note: We are actively recruiting for our talent pool, if you are already in the talent pool for this location, your position will not be impacted.

The Role

The Customer Host will work as part of a team responsible for the day-to-day delivery of a high standard on-board catering service to passengers.

Role responsibilities

  • Offer passengers the on-board trolley service throughout the journey, complying with health and safety protocols at all times to meet customer needs and ensure a high-quality customer service.
  • Be responsible for on-board trolley stock by checking the trolley has enough supply for serving customers prior to the train departing to ensure we can provide the on-board service.
  • Beresponsible for maintaining the trolley by keeping it clean, well equipped with an up-to date price list and report any condition issues to the Depot Manager to enable us to provide the on-board service.
  • Comply with health and safety policies and procedures, safety protocols and briefs by adhering to relevantregulations including COSHH assessments and food hygiene standards to ensure we provide a safe and hygienic on-board service.

Who we're looking for

  • Previous experience of working in a customer focused role.
  • Ability to upsell and promote products to the general public.
  • Flexible and available to work the shifts required - we run a 7-day operation & work 5 shifts over the 7 days

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfWsupport anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

EqualOpportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps

See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job Info:

  • Company: Transport for Wales
  • Position: Customer Host - Shrewsbury, England
  • Work Location: Shrewsbury
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Host - Shrewsbury, England at the office Shrewsbury above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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