| Position | Neighbourhood Officer - Frome |
| Posted | 02 Aug 2026 |
| Expired | 01 Sep 2026 |
| Company | Aster Group |
| Location | Frome | GB |
| Job Type | Full Time |
Latest job information from Aster Group for the position of Neighbourhood Officer - Frome. If the Neighbourhood Officer - Frome vacancy in Frome matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Aster Group for the position of Neighbourhood Officer - Frome below matches your qualifications.
Are you looking for a new challenge in housing and a chance to make a real difference in our communities?
Were currently recruiting for a Neighbourhood Officer to join our team in Somerset.
What youll be doing
Youll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in.
With a risk-based approach, youll manage properties dealing with all aspects of tenancy and estate management.
Youll work in conjunction with our customers daily, supporting them with tenancy enquiries and where appropriate, addressing tenancy breaches, creating action plans including enforcement of tenancy conditions. Youll complete neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance.
About you
Youll have experience of working in a customer facing role, approaching daily challenges enthusiastically. It is essential that you have tenancy and estate management experience alongside a good knowledge of housing practice and legislation.
You will be able to flexibly respond to unplanned situations and youll be confident to think on your feet to problem solve in the moment.
Youll be liaising with our customers daily, so youll have experience of handling challenging situations with a wide variety of customers whos needs will vary.
You must be organised and able to manage and prioritise a diverse workload with competing demands. Youll possess excellent communication skills with the ability to work at pace and you will be be a proficient user of IT including the Microsoft office suite.
Youll need to hold a full UK driving licence with access to your own vehicle for work purposes.
The main office HUB in Somerset is in Frome and you'll typically find yourself working from there around two days per month.
Whats in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why youd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Successful candidates will be required to have a Basic DBS check.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Neighbourhood Officer - Frome at the office Frome above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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