| Position | Customer Support Centre Specialist |
| Posted | 12 Jul 2026 |
| Expired | 11 Aug 2026 |
| Company | The Recruitment Consultancy Ltd |
| Location | Littlehampton | GB |
| Job Type | Full Time |
Latest job information from The Recruitment Consultancy Ltd for the position of Customer Support Centre Specialist. If the Customer Support Centre Specialist vacancy in Littlehampton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Recruitment Consultancy Ltd for the position of Customer Support Centre Specialist below matches your qualifications.
Our client is a well-known, award-winning global retail business with stores all over the world and an outsourced customer support centre in Eastern Europe that employs between 80 - 170 call centre agents throughout the year.
This role will support the Customer Care Manager with the day to day running of the call centre, monitoring the processes and procedures, reporting and reviewing the best way of working, and identifying any improvements that can be made to the customer’s experience. You will coordinate the handling of customer complaints, drive improvements in complaint investigation, and undertake root cause identification and implementation of preventative actions to effectively minimise call volumes and call centre traffic. You will also research and respond to any escalated queries or complaints ensuring the business is made aware of impacting issues.
You will need strong call centre management experience with knowledge of process or quality improvement methods. You must have excellent written and verbal communication skills and the ability to take ownership of stressful or sensitive issues. The role is based in Littlehampton, however there will be a requirement to travel to Eastern Europe and the London office several times a year. You will be provided with a company mobile telephone and laptop.
As well as a competitive salary, here are just a few of the rewards and benefits you can look forward to: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks At Work, an online shopping channel with exclusive deals & discounts, and LOVE money to spend on your well being and personal development.
If you would like to work for an internationally respected brand that offers a competitive salary and a great benefits package then we would like to hear from you.
#J-18808-LjbffrAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Support Centre Specialist at the office Littlehampton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Desc: Our client is a well-known, award-winning global retail business with stores all over the world and an outsourced customer support centre in Eastern Europe that employs between 80 - 170 call centre ag...
Desc: Bank Support Worker - LittlehamptonAt Achievetogether, we strive tosupport and inspire the people we care for in order to give them the resources, skills and confidence to live their livesindependentl...
Desc: Support Worker - LittlehamptonAbout usAt Achieve together, one of the UKs leading providers of support for people with learning disabilities, autism, profound and multiple learning disabilities, deafn...
Desc: Job Title: GeneralOperativeLocation:Little HamptonPay Rate: £13.37 to £14.98 p/h£13.37 basic hourly rate £1.61 holiday pay £14.98 total hourly rate including holiday payWorking Hours:Monday to Friday...
Desc: Monday to Friday,07:30am to 4:30pm.WHJS1_UKTJ...