Operational Support Agent - Hounslow, TW6 2GA at APCOA

Position Operational Support Agent - Hounslow, TW6 2GA
Posted 24 Jun 2026
Expired 24 Jul 2026
Company APCOA
Location Hounslow | GB
Job Type Full Time

Job Description:

Latest job information from APCOA for the position of Operational Support Agent - Hounslow, TW6 2GA. If the Operational Support Agent - Hounslow, TW6 2GA vacancy in Hounslow matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at APCOA for the position of Operational Support Agent - Hounslow, TW6 2GA below matches your qualifications.

Operational Support Agent - Hounslow, TW6 2GA

Operational Support Agent Full Time Days and Nights - 7am until 7pm - 14.80 per hour
As an Operational Support Agent, you will contribute to a passionate and friendly team working in a fast-paced setting. You will get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

Could you bring your spark to our Team? Here's what you need to know before applying:
Main duties include:

  • To carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment
  • To ensure that patrols are carried out at all times in accordance with the sites KPIs
  • To complete report sheets or any other log sheets, in full and as instructed
  • To report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.
  • To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner
  • To work at the reception desk dealing with customer payments, pre-bookings and using credit card machines and cash handling.
  • To ensure a consistently high level of customer care
  • To assist with the cleaning of the car park including litter picking and cleaning of all public areas.
  • To carryout Enforcement within the Car Parks
  • To comply with Transport Regulations, Company Procedures, Health & Safety Law and HAL Regulations.
  • What you'll bring:

    • Flexibility to work in all areas of Heathrow across the business.
    • Willingness to work overtime should the need arise.
    • Good command of the English language.
    • Excellent Customer Service skills.
    • Ability to use a two-way radio (Training will be given).
    • Must be able to work as part of a team and also lone working.
    • Knowledge of Heathrow Airport plus local area would be an advantage.
    • A valid UK Driving licence

    So, could you be our Ideal Candidate?

    Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?

    Are you able to take initiative and make choices that are right for our customers?

    Do you have a desire to succeed in your role?

    We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you!

    You must be 21 and over to apply.

  • Job Info:

    • Company: APCOA
    • Position: Operational Support Agent - Hounslow, TW6 2GA
    • Work Location: Hounslow
    • Country: GB

    How to Submit an Application:

    After reading and understanding the criteria and minimum qualification requirements explained in the job information Operational Support Agent - Hounslow, TW6 2GA at the office Hounslow above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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