Latest job information from The NICI Newquay for the position of Operations Manager. If the Operations Manager vacancy in Newquay matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Following the huge success of The Nici Bournemouth, we’re bringing our signature laid‑back luxury energy to the Cornish coast. The NICI Newquay, opening in 2026, will redefine seaside hospitality, offering stunning ocean views, contemporary design, a vibrant restaurant and bar scene, indulgent spa and leisure facilities, and a guest experience like no other.
This is more than a hotel opening, it’s the creation of a destination.
The Role
We are looking for a detail‑oriented and dynamic Operations Manager to support the General Manager in running day‑to‑day hotel operations. This role is pivotal in ensuring seamless service delivery across all departments and creating operational excellence.
Key Responsibilities
Lead operational planning and pre‑opening readiness for all hotel departments, including Rooms, F&B, Spa, and Leisure
Work closely with departmental heads to achieve operational KPIs and maintain The NICI’s high service standards
Implement systems, procedures, and workflows to ensure efficiency and consistency
Oversee scheduling, staffing, and resource allocation to meet operational needs
Monitor compliance with health, safety, and licensing regulations
Act as a key point of contact for problem‑solving, ensuring operational challenges are managed proactively
Collaborate with the General Manager on commercial strategy, guest experience enhancements, and operational innovation
About You
Proven operations management experience in luxury or lifestyle hospitality
Experience supporting pre‑opening or large‑scale operations strongly preferred
Strong organisational, planning, and problem‑solving skills
Confident leader who can manage multiple teams and departments simultaneously
Energetic, adaptable, and driven to deliver operational excellence
What We Offer
Competitive salary and incentives
Direct involvement in shaping the operational culture of a new landmark hotel
The opportunity to work alongside a talented leadership team in an innovative hospitality environment
If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you – Apply now!
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Job Info:
Company: The NICI Newquay
Position: Operations Manager
Work Location: Newquay
Country: GB
How to Submit an Application:
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