Head Therapist at St Michael's Hotel & Spa

Job Description:

Latest job information from St Michael's Hotel & Spa for the position of Head Therapist. If the Head Therapist vacancy in Falmouth matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at St Michael's Hotel & Spa for the position of Head Therapist below matches your qualifications.

It couldn't be a better time to join the team at the St Michael's Hotel and Spa!

We are currently recruiting for a Head Therapist to lead our award-winning, friendly Spa therapists' team. Our Spa forms a significant sector of our business attracting both hotel guests and core following of local users. We are looking for a passionate and experienced Head Therapist to lead our spa treatment team and deliver exceptional guest experiences. This is a hands-on leadership role responsible for maintaining treatment standards, supporting therapist development, driving retail performance, and ensuring the smooth day-to-day operation of the spa.

The ideal candidate will be confident in leading a team, highly organised, commercially aware, and committed to creating a luxury spa environment for both guests and colleagues.

Recently winning Best Spa in the South West in the Good Spa Guide awards, and holding a 5 Bubble Luxury rating the opportunity to help grow and develop the Spa is here.

Responsibilities

Lead and support the therapist team on a daily basis
Deliver high-quality treatments to an exceptional standard
Ensure treatment protocols and spa standards are consistently followed
Support training, coaching, and development of therapists
Monitor treatment room presentation, cleanliness, and stock levels
Drive retail sales and treatment upgrades
Handle guest feedback professionally and efficiently
Assist with rota management and operational organisation
Maintain health & safety, hygiene, and compliance standards
Support the Spa Manager with overall spa performance and operations

Requirements

NVQ Level 3 Beauty Therapy qualification (or equivalent)
Previous spa experience essential
Senior therapist or supervisory experience preferred
Strong massage and facial treatment experience
Excellent communication and leadership skills
Professional, reliable, and guest-focused
Passion for wellness, hospitality, and luxury service
Flexible to work weekends, evenings, and busy periods when required

What We Offer

Competitive salary of £31,200
Commission and retail incentives
Staff discounts and spa benefits
Ongoing training and development
Supportive team environment

Schedule

Full-time
Weekend availability required
Day shifts including bank holidays are required

Experience

Spa Therapist: 2-3 years (preferred)
Leadership or Senior Therapist experience: 1 -2 year (preferred)

Licence/Certification

NVQ Level 3 Beauty Therapy (required)

If you think you are the right person for this role please apply to Jo Smith, Spa Manager with CV and covering letter. Request for full Job Description can be emailed to .

Pay: £31,200.00 per year
Application question(s):
Level 3 Beauty Therapy or Equivalent

Experience:
senior therapy: 1 year (required)
Spa : 2 years (required)

Work Location: In person

Job Info:

• Company: St Michael's Hotel & Spa
• Position: Head Therapist
• Work Location: Falmouth
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Head Therapist at the office Falmouth above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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