Customer Service Agent - Newcastle, UK at Randstad Technologies Recruitment

Position Customer Service Agent - Newcastle, UK
Posted 03 Aug 2026
Expired 02 Sep 2026
Company Randstad Technologies Recruitment
Location Tyne and Wear | GB
Job Type Full Time

Job Description:

Latest job information from Randstad Technologies Recruitment for the position of Customer Service Agent - Newcastle, UK. If the Customer Service Agent - Newcastle, UK vacancy in Tyne and Wear matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Randstad Technologies Recruitment for the position of Customer Service Agent - Newcastle, UK below matches your qualifications.

Role: Customer Service Agent
Type: Contract (6 Months)
Location: Newcastle, UK
Working Model: Onsite

We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to:

  • Acting as first point of contact for Personal Loans account holders via inbound calls
  • Take responsibility for managing customer information in line with GDPR experience
  • Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service
  • Striving to ensure a first-outcome resolution for our customers
  • Able to work in a fast-paced environment while ensuring that processes & procedures are followed
  • Can ensure that customer records are kept accurate and up to date
  • Able to achieve Key Performance Indicators such as Average Handling Time

Required:

  • Call Centre/Contact Centre Experience
  • Customer Service Experience

Desirable:

  • Financial Customer Service Experience
  • Personal Loans Service Experience
  • Customer Records Management

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Info:
  • Company: Randstad Technologies Recruitment
  • Position: Customer Service Agent - Newcastle, UK
  • Work Location: Tyne and Wear
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Agent - Newcastle, UK at the office Tyne and Wear above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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