| Position | Retail Advisor, 38hrs, Newcastle |
| Posted | 26 Jul 2026 |
| Expired | 25 Aug 2026 |
| Company | Virgin Media O₂ |
| Location | Northern Ireland | GB |
| Job Type | Full Time |
Latest job information from Virgin Media O₂ for the position of Retail Advisor, 38hrs, Newcastle. If the Retail Advisor, 38hrs, Newcastle vacancy in Northern Ireland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Virgin Media O₂ for the position of Retail Advisor, 38hrs, Newcastle below matches your qualifications.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About the Role
As a Retail Advisor, you'll be the person customers turn to for advice, guidance and solutions, helping them get the most out of the technology that keeps them connected. It's about more than selling; it's about building trust, showing empathy and taking ownership to create positive, memorable experiences for our customers. You'll receive a competitive hourly rate of £13.45.
Day to Day, You'll:You'll be supported from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction.
You'll work as part of a close-knit retail team where collaboration, shared success and learning from each other are part of everyday life.
This is a retail role, so flexibility is important. Shifts are worked across store opening hours and may include evenings, weekends and peak trading periods. Shift patterns and working hours will be discussed as part of the recruitment process so expectations are clear from the start.
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us - and everyone thinking about joining us - to feel seen, heard and supported.
When you work with us, you'll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.
Who we areAt Virgin Media O₂, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our retail teams are at the heart of our high street presence, helping customers understand their options and make confident choices.
We're proud to be named one of the Financial Times Top 500 Best Employers for 2026.
The must havesTo be successful in this role, you'll bring:
What matters most in this role is mindset. If you're customer-focused, passionate about technology and keen to build your skills through structured training and support, we'd love to hear from you.
What's in it for youOur benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday - plus your birthday off.
You'll also have access to:
If this sounds like a place where you could belong, we'd love to hear from you.
The next steps are:
We'll ask about any adjustments you might need and do our best to support you throughout the process. Applications are reviewed throughout the advert window. Any offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.
#LI-DNDAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Retail Advisor, 38hrs, Newcastle at the office Northern Ireland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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