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Business Administrator/Book-keeping at NHS

Position Business Administrator/Book-keeping
Posted 26 Mar 2026
Expired 25 Apr 2026
Company NHS
Location Nuneaton | GB
Job Type Full Time

Job Description:

Latest job information from NHS for the position of Business Administrator/Book-keeping. If the Business Administrator/Book-keeping vacancy in Nuneaton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at NHS for the position of Business Administrator/Book-keeping below matches your qualifications.

Join a compassionate organisation where your skills will make a real difference every day.

At Mary Ann Evans Hospice, we are looking for a proactive and organised individual to support the smooth running of our business operations. In this varied and rewarding role, you’ll play a key part in managing accounts, supporting administrative services, and helping create a warm and welcoming experience for everyone who walks through our doors.

Working over 4 days, 30 hours per week.

Main duties of the job

As an integral member of the Mary Ann Evans Hospices Business Support Services Team, you will be pro‑active, organised and flexible in your approach to keeping the business accounts operations running smoothly.

Whilst your priorities will be the day‑to‑day book‑keeping/accounts you will be available to support other colleagues within Business Support Services. Undertake administrative tasks such as filing, answering phone calls and developing systems to monitor compliance for clinical, business, and income generation teams.

With colleagues help to provide a professional and welcoming reception service for the hospice, ensuring excellent first impressions for visitors, patients, clients, and families using all services.

Support the Business Support Services Team Leader in administrative and operational tasks to ensure efficient hospice business management. You will also support, as required, the Chief Executive.

Right to Work in the UK: Applicants must have the legal right to work in the UK at the time of application. Please note that we are unable to offer visa sponsorship for this role, and applications requiring overseas sponsorship will not be considered.

About us

Mary Ann Evans Hospice is an adult community hospice in North Warwickshire. As an independent charity we provide palliative and end of life care and support to patients with life limiting illnesses and those that matter most to them.

Our services include Hospice at Home, Wellbeing Centre, Family Support and Bereavement and Rapid Response (a shared service with South Warwickshire NHS Foundation Trust).

We work closely with our community and hospital colleagues from the NHS, social services, local care

MAEH Values:

Mary Ann Evans Hospice is committed to ensuring a healthy work‑life balance for staff given the nature of the environment and care services provided. The Hospice, its staff and volunteers are all committed to ensuring our values stay at the centre of its ethos.

  • Trustworthy
  • Respectful
  • Inspirational
  • Sustainable

What we offer

We provide a comprehensive benefits package designed to support your wellbeing, career development and work life balance, including:

  • Sickness pay in line with Mary Ann Evans Hospice policy
  • Excellent training and professional development opportunities
  • Lease car scheme via salary sacrifice and access to electric pool cars for work‑related travel
  • Free on‑site parking at the Hospice (George Eliot site)
  • Employee Assistance Programme (EAP) offering confidential support

At Mary Ann Evans Hospice, you will be part of a dedicated and compassionate team making a real difference to people's lives every day.

Job responsibilitiesBook-keeping and Accounts
  1. Reconcile accounts on dashboard/XERO
  2. To carry out Shop reconciliation on dashboard/XERO as required
  3. To record and process all Invoices and requests for payment
  4. To raise Sales Ledger invoices as required and to chase for payment when overdue
  5. To keep accurate book-keeping records
  6. To support accounts overview and challenge discrepancies/errors
  7. To assist the Chief Executive with month end, year-end, budgeting and other management accounts ensuring accurate records are kept
  8. Co‑ordinate regularly with payroll provider
  9. Investigate discrepancies in transactions
  10. Setting up new suppliers/customers in our Accounts/finance systems
  11. Follow‑up on overdue supplier/customer payment and resolve queries
  12. Ensure compliance with HMRC
  13. Retail visits to engage with staff to ensure accounting best practices are implemented
Reception and Administrative Support
  1. Provide a professional and welcoming reception service, answering calls, greeting visitors, and directing them as appropriate both for Mary Ann Evans Hospice and The Warren Building.
  2. Process payments and maintain accurate records for merchandise sales.
  3. Support volunteers working in the main hospice and ensure effective communication with staff and volunteers.
  4. Manage sign‑in sheets and produce car park codes as required.
Other Duties
  1. Be IT literate and proficient in Microsoft Office (Word, Excel etc) to facilitate efficient communication and documentation.
  2. Provide clerical and administrative support to the wider hospice team as needed, including covering for sickness and holidays.
  3. To ensure purchasing procedures are followed and records kept
  4. Managing databases and ensuring a high level of accuracy and safe handling of confidential information.
  5. Maintaining safe, secure and efficient office systems management and filing.
  6. Where appropriate be diplomatic, discreet and sensitive and maintain confidentiality appropriately.
  7. Work flexibly across the organisation and through all departments and sites as required to support the delivery of hospice services.
  8. Act as a role model to staff and volunteers.
Standard Requirements of all Mary Ann Staff:
  1. To be flexible and adapt to the needs of the department and your team.
  2. To maintain strict confidentiality and always adhere to data protection policies.
  3. To observe and maintain security procedures and to be aware of responsibilities towards Health & Safety, Hospice Policies & Procedures, and COSHH.
  4. Mary Ann operates a strictly no‑smoking policy whilst on duty and on the premises.
  5. Exercise responsible stewardship of hospice resources.
  6. Attendance at meetings, events and activities may require the post holder to work beyond the normal hours/days of work on occasions flexibility is essential.
  7. To have an understanding and demonstrate regard for Mary Anns values, vision, mission, and strategic aims.
  8. Travel in the Warwickshire area, and on occasions within the UK, to fulfil role and attend/participate in training and personal development opportunities, using own vehicle or public transport, for which expenses will be met in line with policies.
  9. To maintain an effective and collaborative working relationship with other members of staff and volunteers.
  10. To participate in annual and quarterly performance appraisal, where the job description will be reviewed, and objectives agreed.
  11. Take responsibility for ensuring the timely completion and/or attendance for all statutory and mandatory training requirements relevant to role as outlined by Mary Anns Policy.
  12. To participate in surveys and audits as required by the service in relation to your role.
  13. Conform to conventional standards of professional uniform and business dress when representing Mary Ann.
  14. To accept temporary redeployment within any part of Mary Ann should the need arise ensuring hospice goals and objectives are met.
Person SpecificationQualifications
  • GCSE or equivalent grade C/4 and above in English and Maths
  • AAT Qualification or equivalent
  • Business Administration Qualification or equivalent
Experience
  • Experience in book-keeping
  • Experience in accounts payable
  • Experience in processing Invoices and Purchase Orders for payment
  • Experience in all Microsoft packages especially Excel.
  • Key attention to detail
  • Analytical skills required
  • Able to work on their own but also as part of a wider team with whom they can quickly build up trust and confidence.
  • Able to demonstrate perseverance and resilience.
  • Conscientious, methodical and organised.
  • The ability to communicate, at all levels, verbally and in writing, clearly and easily, both within and outside the organisation.
  • Accounting databases i.e. XERO and SAGE
  • Experience of working in a charity/fundraising environment.
Professional Behaviours
  • Self‑motivated, passionate, and confident
  • Resourceful and creative
  • High level of accuracy and attention to detail
  • Adaptable and capable of managing changing priorities and tasks.
  • Calm, caring, enabling and supportive manner.
  • Positive, encouraging, sensitive and discreet.
  • Ability to work with minimal supervision and able to manage own workload.
Other Job Requirements
  • To wear Business Support Services uniform/accepted formal code of business dress
  • Ability to work in non‑smoking environment being a non‑smoker whilst on duty
  • Ambassador for the organisation
  • Able to work flexibly or additional hours on occasions.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Job Info:

  • Company: NHS
  • Position: Business Administrator/Book-keeping
  • Work Location: Nuneaton
  • Country: GB

How to Submit an Application:

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