Community Operations Manager at Runway East

Position	Community Operations Manager
Posted	05 Jan 2026
Expired	04 Feb 2026
Company	Runway East
Location	Birmingham \| GB
Job Type	Full Time

Job Description:

Latest job information from Runway East for the position of Community Operations Manager. If the Community Operations Manager vacancy in Birmingham matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Runway East for the position of Community Operations Manager below matches your qualifications.

Who We Are

Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team.

The Role: Community Manager of Serviced Offices

As a Community Operations Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high.

This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work.

Read 'A Day in the Life of a Community Manager' to learn more about the role.

Key Responsibilities:

As part of our vibrant Community team, your responsibilities include:

Site Operations: Oversee daily operations, quickly resolve building and member issues, and maintain compliance with safety and security standards.
Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.
Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.
Community Atmosphere: Support small initiatives & events that bring members together, creating a friendly and welcoming workspace.
Standards & Presentation: Ensure the site is always "showroom ready" with high attention to detail.
KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.
Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.

Requirements

Who You Are

We're looking for someone who is:

Charismatic: Positive and approachable, with a natural ability to build strong relationships.
Resilient: Calm under pressure, proactive, and solutions-focused
Service-Minded: Thrives on helping others and delivering great experiences.
Hardworking: Leads by example and gets stuck in when needed.
Detail-Oriented: Notices the small things and takes action to maintain high standards.
Leader: Confident in guiding and motivating your team to success.

Benefits

Why Join Us?

Salary: £30,000-34,000
Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .
Wellbeing: Private health & dental, gym discounts , mental health support , and a Bike2Work scheme .
Growth: £150 personal growth budget , learning resources, and regular lunch & learns .
Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more) .

Our Commitment to Inclusivity

We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know—we're here to help.

Job Info:

Company: Runway East
Position: Community Operations Manager
Work Location: Birmingham
Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Community Operations Manager at the office Birmingham above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

THIS JOB POSTING HAS EXPIRED (Over 30 days ago).
Please search for the latest job opportunities on our Homepage.

Similar Job Vacancies

Pilot - Emirates at Emirates Airline

Posted: 40 minutes ago

Desc: Company Introduction:Emirates is one of the world’s largest airlines, flying to 140+ destinations across six continents worldwide. Formed in 1985, Emirates is headquartered in Dubai and operates a fle...

Company: Emirates Airline | Location: Birmingham

Specialist Occupational Therapist - Autism School at Cpl UK - Healthcare

Posted: 1 hour ago

Desc: Band 6 Occupational Therapist – Paediatrics (Term-Time Only) Location: West Midlands Role Type: Permanent (Term-time only) Cpl UK Healthcare are currently recruiting for a Band 6 Occupational Therapi...

Company: Cpl UK - Healthcare | Location: Birmingham