Home » Contact Centre Agent – Live Chat

Contact Centre Agent – Live Chat at Optical Express Westfield Limited

Position Contact Centre Agent – Live Chat
Posted 31 Mar 2026
Expired 30 Apr 2026
Company Optical Express Westfield Limited
Location Glasgow | GB
Job Type Full Time

Job Description:

Latest job information from Optical Express Westfield Limited for the position of Contact Centre Agent – Live Chat. If the Contact Centre Agent – Live Chat vacancy in Glasgow matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Optical Express Westfield Limited for the position of Contact Centre Agent – Live Chat below matches your qualifications.

Title: Customer Care Advisor – Live Chat Hours: Full Time Location: Glasgow City Centre – office based Salary: From £27,040 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Each day will vary however the core components of your role will include: Engaging with existing or potential customers/patients Acting as first point of contact for internal and external customers Handling customer enquiries quickly and efficiently Booking consultations, sight tests and post-operative appointments Maintain and develop product knowledge and customer service skills Accurate maintenance of patient records Essential skills Excellent verbal and written communication skills The ability to deal with customers over the telephone in a confident and professional manner A willingness to learn Excellent rapport building and communication skills with the ability to overcome objections What’s in it for you? Excellent bonus potential State of the art, modern working environments 29 days annual leave (pro rata) Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer41bf1e1f-b16b-4260-a40a-17c77a06fd15

Job Info:

  • Company: Optical Express Westfield Limited
  • Position: Contact Centre Agent – Live Chat
  • Work Location: Glasgow
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Contact Centre Agent – Live Chat at the office Glasgow above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

THIS JOB POSTING HAS EXPIRED (Over 30 days ago).
Please search for the latest job opportunities on our Homepage.

Similar Job Vacancies

  Field Service Engineer at Recruit4staff
Posted: 2 hours ago

Desc: Recruit4staff are representing a leading global packaging solutions manufacturer in their search for a Field Service Engineer to work covering Glasgow and the wider Scotland regionJob Details: Pay: Up...

Company: Recruit4staff | Location: Glasgow
  Job Search Agregator 2026
About Us
Privacy Policy
Disclaimer
Terms and Conditions
Contact Us
Submit XML Feed

© Jobkos

  By visiting the Jobkos website, viewing, accessing, or using any of the services or information created, collected, compiled, or submitted to Jobkos, you agree to be bound by the following Terms and Conditions of Service.
Created by Jobkos | | | |