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Contact Centre – Outbound Sales at Optical Express Westfield Limited

Position Contact Centre – Outbound Sales
Posted 31 Mar 2026
Expired 30 Apr 2026
Company Optical Express Westfield Limited
Location Glasgow | GB
Job Type Full Time

Job Description:

Latest job information from Optical Express Westfield Limited for the position of Contact Centre – Outbound Sales. If the Contact Centre – Outbound Sales vacancy in Glasgow matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Optical Express Westfield Limited for the position of Contact Centre – Outbound Sales below matches your qualifications.

Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role responsibility : Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement. This role is all about converting warm leads into booked consultations by understanding patient needs and showcasing the value of our services. Make outbound calls to patients who have enquired about refractive treatments. Deliver an outstanding customer experience while identifying opportunities. Consistently meet and exceed KPIs and conversion targets. Building trust and rapport, Guiding patients through the consultation booking journey. Take ownership of every interaction, Ensuring a positive and informative experience. What we are looking for: A driven individual with a target-focused mindset. Experience in outbound sales or a high-contact customer service role. Strong communication and persuasion skills. Willingness to push yourself to meet and exceed performance goals. Resilience, motivation and a hunger to succeed. What’s in it for you? State of the art, modern working environments 29 days annual leave (pro rata) Free Breakfast and Subsidised staff canteen. Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Full training on refractive treatments and patient handling Clear progression routes for top performers Pension scheme This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer41bf1e1f-b16b-4260-a40a-17c77a06fd15

Job Info:

  • Company: Optical Express Westfield Limited
  • Position: Contact Centre – Outbound Sales
  • Work Location: Glasgow
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Contact Centre – Outbound Sales at the office Glasgow above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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