Customer Operator - Night Shift at Red Recruitment

Job Description:

Latest job information from Red Recruitment for the position of Customer Operator - Night Shift. If the Customer Operator - Night Shift vacancy in East Dundry matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Red Recruitment for the position of Customer Operator - Night Shift below matches your qualifications.

Customer Operator

Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage.

This role will be working within a close knit team and is night shifts only.

To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years).

Benefits and Package for a Customer Operator:

• Salary: £26,667 per annum
• Hours: 4 on 4 off, night shifts (7pm - 7am)
• Contract Type: Permanent
• Location: Whitchurch, Bristol
• Located near The Imperial Retail Park
• Matching pension contributions
• 4* life assurance
• Generous holiday allowance
• Free onsite parking
• Small and friendly team

Key Responsibilities of a Customer Operator:

• Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management team
• Ensuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks
• Controlling the suspension and close down of all incidents
• Reviewing CCTV from clients
• Handling high volume inbound and outbound calls, some of these may be difficult
• Ensuring all email correspondence is dealt with in a professional and timely manner

Key Skills and Experience of a Customer Operator:

• You must have a full UK driving licence
• You should be tech-savvy and enjoy using various systems at one time
• Having a professional manner as you will be talking to various individuals, within and outside of the business
• Be comfortable with inputting data accurately
• Ability to manage internal and external relationships
• Self-motivated, hard-working and dedicated are all required skills
• Previous customer service experience is required
• You should also be able to work in a fast paced environment and be able to work well under pressure

If you are interested in this position as a Customer Operator and have the relevant experience required, please apply now!

Red Recruitment (Agency)

Job Info:

• Company: Red Recruitment
• Position: Customer Operator - Night Shift
• Work Location: East Dundry
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Operator - Night Shift at the office East Dundry above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.