Customer Service Advisor at ATL Transport

Job Description:

Latest job information from ATL Transport for the position of Customer Service Advisor. If the Customer Service Advisor vacancy in Hatton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ATL Transport for the position of Customer Service Advisor below matches your qualifications.

Ascott Transport Limited is a family owned, rapidly growing force in the delivery of customer focused transport and distribution solutions. We are trusted by some of the biggest household names in the UK across food, engineering and automotive sectors. We pride ourselves for our commitment to create a supportive, encouraging and progressive workplace. We believe in supporting and investing in our employees’ talents to grow and develop within ATL.

We are seeking a dedicated Customer Service Advisor to be the primary point of contact for our customers. In this role, you'll assist with inquiries, provide accurate information, resolve issues, and ensure a positive customer experience. If you excel in communication, problem-solving, and delivering exceptional service, we want to hear from you!

Key Responsibilities:

• Address customer inquiries via phone, email, chat, and in-person.
• Deliver accurate information on products, services, and policies.
• Resolve complaints and follow up to ensure customer satisfaction.
• Maintain customer records in the CRM system with precision.
• Educate customers about product features and additional services.
• Build strong, lasting relationships to foster customer loyalty.
• Collaborate with team members to ensure seamless service delivery.

What You’ll Bring:

• Proven experience in customer service or a similar role.
• Strong communication skills (written and verbal).
• Excellent organizational and multitasking abilities.
• Proficiency in CRM systems and Microsoft Office.
• A proactive, problem-solving mindset with attention to detail.
• Ability to work calmly under pressure and meet targets.

Why Join Us?

• Be part of a supportive, customer-focused team.
• Opportunities for professional growth and development.
• Help us deliver world-class customer experiences every day.

What’s in it for you?

• 30 days holiday including Bank Holidays
• Life Assurance Cover
• Health Cash Plan
• Personal development opportunities
• Free on-site parking
• Competitive salary

Job Info:

• Company: ATL Transport
• Position: Customer Service Advisor
• Work Location: Hatton
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Advisor at the office Hatton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.