Customer Service Coordinator at Johnson Controls

Job Description:

Latest job information from Johnson Controls for the position of Customer Service Coordinator. If the Customer Service Coordinator vacancy in Manchester matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Johnson Controls for the position of Customer Service Coordinator below matches your qualifications.

Manchester Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months)

Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills keep our field operations running smoothly and our customers smiling.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra daysup to 35 days total leave
• Comprehensive Benefits:
  • Pension plan (up to 7% employer match)
  • Life assurance
  • Employee assistance program
  • Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Free Onsite Parking: Hassle-free commuting
• Dress Down Fridays: Casual attire to wrap up the week

What You Will Do

As a Service Operations Specialist, youll be the heartbeat of our maintenance scheduling teamworking closely with internal teams and national clients to ensure planned and emergency works are executed seamlessly. Your day-to-day will include:

• Coordinating engineer appointments and managing dynamic diaries
• Communicating with customers via phone and email to confirm schedules and resolve queries
• Ordering parts, securing purchase orders, and completing permits
• Navigating multiple customer portals and internal systems
• Collaborating with Service Managers to optimize engineer productivity
• Liaising with Sales, Billing, FM Helpdesk, and Subcontractors
• Supporting KPIs and reporting to the Planning Team Manager

What We Look For

Must-Haves:

• At least 1 year of customer service experience
• Excellent communication skillswritten and verbal
• Strong multitasking and time management abilities
• High attention to detail and urgency
• Confident decision-making and problem-solving skills
• Proficiency in using multiple PC applications

Nice-to-Haves:

• Experience with GANT-based planning or dispatch software
• Familiarity with processing invoices and purchase orders
• Previous scheduling experience in a service or maintenance role

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to workthis could be just the opportunity for you.

#LI-MS2

#LI-Hybrid

#ADTcustomerservice

JBRP1_UKTJ

Job Info:

• Company: Johnson Controls
• Position: Customer Service Coordinator
• Work Location: Manchester
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Coordinator at the office Manchester above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page »

  Customer Service Coordinator at Johnson Controls

Posted: 1 hour ago

Desc: Manchester Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months) Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your c...

Company: Johnson Controls | Location: Manchester

---

  Level 3 Qualified Personal Trainer - Manchester Trafford Park at The Gym Group

Posted: 9 hours ago

Desc: Join The Gym Group – and achieve your Personal BestAre you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The...

Company: The Gym Group | Location: Manchester

---

  Recruitment Consultant at hays

Posted: 10 hours ago

Desc: Job DescriptionExperienced Recruitment ConsultantTechnology team – Data (Contract) deskManchester - City Tower - M1 4BTWe are seeking a sales-driven experienced Recruitment Consultant to join our Manc...

Company: hays | Location: Manchester

---

  Director of People at Essence Mediacom

Posted: 10 hours ago

Desc: Job DescriptionDirector of PeopleManchesterCirca £95,000 plus benefitsAs a values‑led organisation with customers at our heart, Great Places Housing Group is driven by a clear and compelling vision: G...

Company: Essence Mediacom | Location: Manchester

---

  Apprentice Maintenance Technician at London and Quadrant Housing Trust

Posted: 12 hours ago

Desc: Title: Apprentice Property Maintenance OperativeContract Type: 2.5 Year Fixed Term Contract, 40 hours per week:Salary: £26,508 per annumReporting Office: Thomas Street Depot, Stretford, ManchesterWork...

Company: London and Quadrant Housing Trust | Location: Manchester

---