Customer Services Coordinator at Rafferty Resourcing

Position Customer Services Coordinator
Posted 30 Jan 2026
Expired 01 Mar 2026
Company Rafferty Resourcing
Location Southampton | GB
Job Type Full Time

Job Description:

Latest job information from Rafferty Resourcing for the position of Customer Services Coordinator. If the Customer Services Coordinator vacancy in Southampton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Rafferty Resourcing for the position of Customer Services Coordinator below matches your qualifications.

Customer Services Coordinator (Permanent)Southampton City CentreMonday to Friday | No Weekends

Rafferty Resourcing is partnering with one of our valued clients based in Southampton City Centre to recruit a Customer Services Coordinator on a permanent, full-time basis. This is an office-based role working directly for our client, with Rafferty Resourcing supporting the recruitment process.

The Role

This is a varied and engaging position within a small, close-knit team that sits within a large and rapidly scaling business. You'll be providing customer service and administrative support to the sales department, playing a key role in the day-to-day running of the team.

The role is ideal for someone who has experience in sales and customer service and is now looking to build a long-term career in this field. Our client is keen to appoint a career-driven and ambitious individual who is eager to learn, take on responsibility, and grow alongside the business.

This is not a call centre role and offers stability, exposure to the wider organisation, and genuine progression opportunities as the company continues to expand.

What You'll Be Doing
  • Answering inbound customer calls in a friendly and professional manner
  • Responding to customer emails and managing the shared inbox
  • Processing customer orders accurately and efficiently
  • Preparing quotations and supporting the sales process
  • Following up with customers regarding orders and accounts
  • Providing day-to-day administrative support to the sales team
What Were Looking For
  • Previous office-based customer service experience, ideally with exposure to sales support or sales administration
  • Someone who is ambitious, career-focused, and motivated to succeed
  • Confident and professional telephone manner
  • Strong communication and organisational skills
  • Excellent attention to detail and ability to work in a busy environment
  • A proactive, positive attitude and willingness to learn
Salary & Benefits
  • £28,000 – £32,000 per year (depending on experience)
  • Permanent position
  • Working hours:
    • 8:00am – 5:00pm (Weeks 1 & 2)
    • 8:30am – 5:30pm (Weeks 3 & 4)
  • Monday to Friday – no weekends
  • 25 days annual leave + bank holidays
  • Contributory pension (4.5% employee / 4.5% employer)
  • City centre location (parking nearby approx. £8–£10 per day)
  • Supportive team environment with long-term progression opportunities within a growing business
About Rafferty Resourcing

Rafferty Resourcing is an award-winning recruitment consultancy specialising in Head Office roles. We are acting as an employment agency for this vacancy and managing the recruitment process on behalf of our client.

Interviews are taking place w/c 12th January.

Interested?

Apply now or upload your CV and well be in touch to discuss the next steps.

Job Info:

  • Company: Rafferty Resourcing
  • Position: Customer Services Coordinator
  • Work Location: Southampton
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Services Coordinator at the office Southampton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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