Position | Customer Support Engineer |
Posted | 2025 July 07 |
Expired | 2025 August 06 |
Company | Anne Corder Recruitment Limited |
Location | United Kingdom | GB |
Job Type | Full Time |
Latest job information from Anne Corder Recruitment Limited for the position of Customer Support Engineer. If the Customer Support Engineer vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Anne Corder Recruitment Limited for the position of Customer Support Engineer below matches your qualifications.
Customer Support EngineerBased near Peterborough | International Travel RequiredFull-Time | Permanent Are you an experienced Customer Support Engineer with strong electrical and mechanical fault-finding skills, looking for a role with global reach and real technical depth? We're proud to be working with a world-class manufacturer of specialist test equipment as they look to grow their expert Customer Support team.
This is an exciting and varied role that combines hands-on problem solving, customer engagement, and international travel - supporting high-performance systems trusted across the power, OEM, and engineering sectors. What you'll be doing: Working as part of a collaborative, solutions-driven support team, you will: Deliver technical support for electro-mechanical test equipment via phone, email, remote access, or site visits Commission, maintain, and train users on equipment at customer sites around the globe Diagnose faults and carry out repairs down to component level Respond promptly to warranty claims, ensuring smooth resolution and high customer satisfaction Maintain accurate service call records in SAP B1, from first contact to case close Prepare RAMS documentation and follow safe working practices in all environments Generate reports, service analysis, and commissioning documents Collaborate with Sales, Production and Design teams to share insights and suggest improvements Contribute to service quotations, customer communications, and trend analysis What we're looking for: ONC or equivalent in Electrical Engineering (apprenticeship preferred) 5+ years in a hands-on technical support/service engineering role Proven experience working on industrial control systems Confident reading schematics, using diagnostic tools, and handling repairs independently Excellent written and verbal communication, including documentation and reporting Proficiency in MS Office and working knowledge of SAP (or similar ERP/CRM) Valid UK driving licence and passport - you'll travel globally at short notice, typically for up to a week at a time Why this role? Be part of a reputable global company with a strong customer-first ethos
Work with high-quality, precision-engineered technology Enjoy a mix of hands-on engineering and client interaction across varied industries Competitive salary and travel allowances Supportive team environment with ISO-accredited processes and a people-focused culture Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDENGJBRP1_UKTJ
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Support Engineer at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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