Job Description:
Latest job information from Beyond Interactive for the position of Destination Park Operations Lead. If the Destination Park Operations Lead vacancy in Birmingham matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Job Description
Permanent
Grade 6 - £54,495- £64,811
Consultation grade - subject to formal evaluation under the Equal Pay Programme
- Working 36.5 hours per week
Shape Exceptional Visitor Experiences Across Birmingham
Birmingham City Council is seeking a dynamic and driven Destination Park Operations Lead to take strategic and operational ownership of some of the city’s most valued outdoor spaces.
This is a unique opportunity to lead a team of Park Managers, enhance visitor experiences, and ensure our destination parks operate at the highest standards, every single day.
If you’re an experienced operational leader who thrives in a fast-paced environment, enjoys working outdoors, and is passionate about service excellence, we’d love to hear from you.
This exciting new position sits within the Parks & Green Spaces division and will provide strategic leadership across the maintenance, operational performance, and commercial development of Birmingham’s Destination Parks.
We’re looking for an Operational Leader who brings…
- Proven experience in operations, ideally within grounds maintenance or outdoor environments
- Strong leadership skills with the ability to motivate and develop teams
- Understanding of health & safety, risk management, and compliance
- Experience in financial management, resource planning, and performance monitoring
- A customer focused mindset with a passion for high-quality service delivery
- Excellent organisational and problem-solving skills
- Strong stakeholder management and collaboration abilities
- A proactive, hands-on approach with resilience in a dynamic environment
You will have direct responsibility for the Birmingham’s Destination Park, the Wildlife & Nature Conservation Centre and Plant Nurseries, ensuring high standards of service, sustainability, and visitor engagement.
What you’ll be doing..
- Lead, inspire, and develop a high-performing parks operations teams
- Oversee the day-to-day running of destination parks, ensuring safe, efficient operations
- Drive exceptional visitor experiences and set standards for customer service
- Manage budgets, resources, and operational planning effectively
- Ensure compliance with health, safety, and environmental regulations
- Work collaboratively with internal teams and external partners
- Identify opportunities for innovation, commercial growth, and continuous improvement
This is more than a job; it’s an opportunity to shape the future of Birmingham’s green spaces and make a real impact on communities and visitors across the city.
What we offer in return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
If you’re passionate about the natural environment, driven to improve services, and ready to make a real difference in Birmingham’s communities, we want to hear from you.
Job Info:
- Company: Beyond Interactive
- Position: Destination Park Operations Lead
- Work Location: Birmingham
- Country: GB
How to Submit an Application:
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