Digital Product Manager - Ecommerce - Windsor at Centrica

Job Description:

Latest job information from Centrica for the position of Digital Product Manager - Ecommerce - Windsor. If the Digital Product Manager - Ecommerce - Windsor vacancy in Windsor matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Centrica for the position of Digital Product Manager - Ecommerce - Windsor below matches your qualifications.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Digital Product Manager - Ecommerce
Flexible UK locations with FlexFirst hybrid working

Overview

You'll shape and optimise world‑class digital experiences across British Gas ecommerce products. Your focus will be on driving commercial performance while improving the end‑to‑end customer journey, working closely with digital, commercial and marketing teams to increase conversion and customer satisfaction.

About the role

You'll own the ecommerce performance for your product area, using data and customer insight to continuously improve digital journeys and content. You'll set clear goals and roadmaps, test and learn at pace, and balance customer needs with commercial outcomes.

Key responsibilities include:

• Owning ecommerce performance, with a focus on acquisition, retention and seamless digital journeys
• Defining and delivering product goals including conversion, average order value, NPV and NPS
• Using data, insight and user feedback to identify opportunities and prioritise improvements
• Leading a test‑and‑learn approach using qualitative and quantitative methods (A/B testing, MVTs, user research)
• Setting and communicating clear roadmaps and OKRs aligned to business and customer needs
• Monitoring market trends, competitors and partnership opportunities
• Working collaboratively with commercial, legal, regulatory and support teams to deliver compliant, scalable launches
• Supporting and developing cross‑functional delivery teams and ways of working

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What we're looking for

Essential

• Experience as a Digital Product Manager within ecommerce or digital environments, working in agile teams
• Strong understanding of digital customer journeys and conversion rate optimisation
• Confident working cross‑functionally with product, design and technology teams
• Experience using customer research, testing and experimentation to inform decisions
• A data‑driven mindset with strong prioritisation and problem‑solving skills
• Clear, confident stakeholder communication, able to simplify complex topics
• Solid understanding of SEO and digital marketing channels (PPC, display, social, VOD)

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Desirable

• Experience with Salesforce, Adobe Analytics/Target and Content Square

Job Info:

• Company: Centrica
• Position: Digital Product Manager - Ecommerce - Windsor
• Work Location: Windsor
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Digital Product Manager - Ecommerce - Windsor at the office Windsor above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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