| Position | Household Claims Handler - NonVolume |
| Posted | 07 Aug 2026 |
| Expired | 06 Sep 2026 |
| Company | The Automobile Association |
| Location | Tunbridge Wells | GB |
| Job Type | Full Time |
Latest job information from The Automobile Association for the position of Household Claims Handler - NonVolume. If the Household Claims Handler - NonVolume vacancy in Tunbridge Wells matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Automobile Association for the position of Household Claims Handler - NonVolume below matches your qualifications.
Location:Tunbridge Wells hybrid (3x per week in the office)
Employment Type:Full time permanent
Salary:up to 30k depending on experience
Hours: 37.5 hours per week Monday-Friday
Think the AA isjust about roadsideassistance? Think again!
As one of the UK's most trusted brands, weprovidea wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair,we'vegot you covered. Our mission is to keep Britain moving, andwe'relooking for dedicated individuals to join our team. Ready to join us?
#LI-CL1#LI-Hybrid
This is the jobAre you ready to take ownership of your career and make a real impact in the world of household claims? Were looking for a Household Claims Handler with a passion for delivering outstanding customer service and a drive to become an expert in Escape of Water claims. This is more than just a role, its an opportunity to specialise, grow, and be part of a team thats shaping the future of property claims handling. In this role, youll manage your own portfolio of household claims, taking full ownership from start to finish. While youll have the chance to work across multiple perils, were building peril-specific teams, and you could be at the forefront of this exciting development. Whether you already have specialist knowledge or are eager to learn through our tailored training and coaching, well support your journey every step of the way. This is a customer-facing position, so if you thrive on helping people and want to be the reassuring voice during challenging times, this is your moment. Were looking for someone whos not just capable but committed to delivering superb customer experiences. If youre ready to specialise, grow your skills, and be part of a supportive, forward-thinking team this is the job for you
What will I be doing?To thrive in this role, youll bring a mix of experience, skills, and personal qualities that helpyou deliver exceptional service and handle claims with confidence and care.
Capability, Knowledge & Experience
Solid experience in handling Household property claims ideally 2+ years
Familiarity with both buildings and contents claims is a plus
Strong written and verbal communication skills
Sharp attention to detail
Effective time management and organisational abilities
Werealways looking to recognise and reward our employees for the work they do. As a valued member of The AA team,youllhave access to a range of benefits including:
Plus, so much more!
Werean equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference,creditand criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Household Claims Handler - NonVolume at the office Tunbridge Wells above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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