| Position | Funeral Plan Arranger |
| Posted | 29 Jun 2026 |
| Expired | 29 Jul 2026 |
| Company | Co-op |
| Location | Cheshire East | GB |
| Job Type | Full Time |
Latest job information from Co-op for the position of Funeral Plan Arranger. If the Funeral Plan Arranger vacancy in Cheshire East matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Co-op for the position of Funeral Plan Arranger below matches your qualifications.
Job Description
Funeral Plan Arranger
Part time, 18.75 hours per week, Working a variety of shifts between Monday - Friday 9am - 5pm.
Based in Crewe the role will be covering the following regions North West, North Wales and North Stafford.
You’ll need a full UK driver’s licence and access to a vehicle for this job.
Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.
Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.
Please carefully consider your comfort levels with these responsibilities before applying
As a Funeral Plan Arranger, you’ll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you’ll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community.
What you’ll do
· Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations.
· Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you’ve received.
· Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner.
· Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required.
What you'll bring
· Ideally worked in sales, customer service, financial services and other client facing roles where you’ve supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required.
· Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community.
· A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to.
· Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary.
· High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client’s needs in a time of vulnerability.
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
· 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services.
· 23 days holidays (pro rata, rising with service)
· access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
· access to virtual GP and free eye tests
· friendly, supportive team and the knowledge that you make a huge difference to your community.
· access to Stream - a money management app that gives you access to a percentage of your pay as you earn it.
A place you’ll belong
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
In this role you’ll work under FCA regulation – we’ll provide you with all the training you need to become a ‘certified colleague’.
To make sure you’re eligible to advise clients on ‘pre-need’ funeral plans as a ‘certified colleague’, we’ll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
We reserve the right to remove a vacancy before the scheduled closing date.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Funeral Plan Arranger at the office Cheshire East above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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