Global HR Process & Systems Lead at Imperial Brands

Job Description:

Latest job information from Imperial Brands for the position of Global HR Process & Systems Lead. If the Global HR Process & Systems Lead vacancy in Bristol, South West matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Imperial Brands for the position of Global HR Process & Systems Lead below matches your qualifications.

THE ROLE

Join Imperial Brands as our next Global HR Process & Systems Lead and play a key role in shaping the future of our global People & Culture operations. As an inclusive, innovative global FMCG business supported by 25,000 employees, we're driving transformation across our organisation—and our P&C function is at the heart of it. This is a unique opportunity to lead process excellence across a dynamic, international landscape, helping us deliver smarter, more connected experiences for our people.

In this high-impact role, you'll be responsible for designing, standardising, and continuously improving global P&C processes and technologies, with a particular focus on Workday and ServiceNow. You'll use data-driven insights and industry best practices to evaluate performance, identify inefficiencies, and implement scalable solutions. Acting as a strategic partner to IT, business units, and governance teams, you'll ensure seamless integration and alignment across our global operations. If you're ready to lead with purpose and make a meaningful impact, we'd love to hear from you..

PRINCIPLE ACCOUNTABILITIES

• Act as the go-to expert for global P&C processes and systems—leading the design, delivery, and governance of scalable, efficient solutions across Workday, ServiceNow, and beyond.
• Drive continuous improvement by identifying risks, resolving issues, and recommending smart, data-informed enhancements that elevate both process performance and employee experience.
• Lead change impact assessments across the full lifecycle of transformation—from design and testing to deployment—ensuring seamless integration of both tech and non-tech initiatives.
• Champion knowledge and consistency by partnering with the Global Knowledge & Content Manager to ensure all process documentation meets global standards and is accessible, accurate, and up to date.
• Keep the employee experience front and centre by designing and implementing process changes that are intuitive, user-friendly, and aligned with our global P&C strategy.
• Monitor Workday updates and emerging industry trends, translating new capabilities into practical enhancements and proactively guiding Global Process Owners on opportunities to optimise and innovate.

SKILLS AND EXPERIENCE REQUIRED

• Proven expertise in business and process analysis, with a strong track record of designing and optimising global HR processes that drive operational excellence.
• Deep understanding of HR technologies, especially Workday, ServiceNow, and SharePoint, with hands-on experience deploying and supporting complex systems like ERPs, portals, and knowledge bases.
• Strong problem-solving mindset, with the ability to anticipate challenges, identify root causes, and implement effective, scalable solutions in a fast-paced environment.
• Skilled in project and change management, with working knowledge of methodologies that support planning, risk mitigation, and managing interdependencies across global initiatives.
• Excellent communicator and influencer, confident in engaging with senior stakeholders, cross-functional teams, and global communities to drive alignment and adoption.
• Experience in HR transformation programmes is a strong plus, along with hands-on knowledge of process improvement methodologies like Lean and Six Sigma, tools such as Signavio, and a solid grasp of data analysis, performance metrics, and benchmarking.

WHAT WE OFFER

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

EVERYONE BELONGS

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at ***********@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

ABOUT US

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we're fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.

Job Info:

• Company: Imperial Brands
• Position: Global HR Process & Systems Lead
• Work Location: Bristol, South West
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Global HR Process & Systems Lead at the office Bristol, South West above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.