Information Technology Support Analyst at Ryder Reid Legal

Position Information Technology Support Analyst
Posted 02 Mar 2026
Expired 01 Apr 2026
Company Ryder Reid Legal
Location United Kingdom | GB
Job Type Full Time

Job Description:

Latest job information from Ryder Reid Legal for the position of Information Technology Support Analyst. If the Information Technology Support Analyst vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ryder Reid Legal for the position of Information Technology Support Analyst below matches your qualifications.

IT Support Analyst - Permanent | Full - Time | London | Information Services

A leading international law firm is seeking an IT Support Analyst to join its busy London Information Services team. This role provides hands-on technical support across the office, covering hardware, software, meetings technology, and user support.

Key Responsibilities

  • Provide remote support for laptops, iPhones/iPads, and encrypted devices.
  • Assist with RSA server administration and mobile device management.
  • Set up meeting rooms, hybrid meetings (Teams/Zoom), and event tech.
  • Log, manage, and resolve helpdesk tickets.
  • Troubleshoot and escalate technical issues when required.
  • Support office moves, PC reimaging, hardware replacements, and visitor equipment setup.

Requirements

  • Minimum 12 months experience in an IT support role (professional services experience beneficial but not essential).
  • Strong knowledge of Windows Server, Windows 11, Microsoft 365, with advantage for iManage and Aderant iTimekeep.
  • Experience with Exchange, Outlook, Citrix, RSA tokens/remote access, iOS/Android, and HP printers.
  • Excellent communication and prioritisation skills with a proactive, service???focused approach.

Equal Opportunities

The organisation is committed to equality, diversity, and inclusion, welcoming applicants from all backgrounds.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Job Info:

  • Company: Ryder Reid Legal
  • Position: Information Technology Support Analyst
  • Work Location: United Kingdom
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Information Technology Support Analyst at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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