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IT Helpdesk at Julie Rose Recruitment

Position IT Helpdesk
Posted 12 Jun 2026
Expired 12 Jul 2026
Company Julie Rose Recruitment
Location Westerham | GB
Job Type Full Time

Job Description:

Latest job information from Julie Rose Recruitment for the position of IT Helpdesk. If the IT Helpdesk vacancy in Westerham matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Julie Rose Recruitment for the position of IT Helpdesk below matches your qualifications.

JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects.

Key Responsibilities for the IT Helpdesk role:

  • Providing hands-on support across hardware, software, and Microsoft 365 environments.
  • Managing tickets end-to-end, ensuring clear communication and thorough resolution.
  • Supporting clients on-site with strong service focus.
  • Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online.
  • Administering and maintaining Intune for device management, policies, and compliance.
  • Assisting with Azure-based work, including identity, security, and platform administration.
  • Contributing to cyber security improvements and maintaining good security hygiene across systems.

Person specification for the IT Helpdesk role:

  • 1-2 years minimum IT experience in IT support or IT engineering.
  • Solid knowledge of Microsoft 365, including SharePoint and Teams.
  • Understanding of cyber security fundamentals and modern workplace best practice.
  • Confident communicator who remains calm under pressure and delivers excellent service.
  • Someone curious, motivated and willing to learn new technologies.
  • Comfortable working in a dog-friendly office.

Company Benefits for the IT Helpdesk role:

  • 20 days annual leave plus bank holidays, rising with service to 25 days plus BH
  • A mapped-out career path and super career progression
  • Pension
  • Hybrid (1 day from home) after qualifying period
  • Company socials/outings
  • Free parking onsite

This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.

Job Info:

  • Company: Julie Rose Recruitment
  • Position: IT Helpdesk
  • Work Location: Westerham
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Helpdesk at the office Westerham above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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