IT Support Engineer + Training + Career Progression at Intec Select Ltd

Job Description:

Latest job information from Intec Select Ltd for the position of IT Support Engineer + Training + Career Progression. If the IT Support Engineer + Training + Career Progression vacancy in Sittingbourne matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Intec Select Ltd for the position of IT Support Engineer + Training + Career Progression below matches your qualifications.

IT Support Engineer
Our long-standing client, who provides IT consultancy services to a variety of industries across the UK are hiring a 2nd / 3rd line engineer to troubleshoot across infrastructure, cloud, networking and 3rd party applications.
Our client requires the Support Engineer to have strong capabilites in Cloud, Microsoft 365, AD, Exchange and Networking (LAN/WAN, firewalls, VPs etc) with preferably a background in Consultancy, MSP or Enterprise Environment. They are offering a basic salary up to £39,000 to be based in Sittingbourne on a hybrid basis (3 days per week) + benefits + career progression + training to start ASAP.
Our client offers fantastic training and an access to the latest training & certifications within their field.

Core responsibilities:

1. Resolve escalated technical issues across infrastructure, cloud, networking, and applications
2. Diagnose, troubleshoot, and implement configuration changes across customer environments
3. Manage incidents in line with SLAs, KPIs, and best practice
4. Communicate clearly with customers, managing expectations and providing updates
5. Maintain accurate ticketing, documentation, and knowledge base articles
6. Identify recurring issues and contribute to service and process improvements
7. Support projects alongside senior engineers and solutions teams
8. Participate in disaster recovery, business continuity, and security activities
9. Work with vendors and third parties on escalations and advanced fixes

Key technical experience:

• Minimum of two years experience within a 2nd Line Support position
• Experience of working within a fast paced environment, MSP/Consultancy or Enterprise client.
• Microsoft technologies (Windows, Microsoft 365, Exchange, Active Directory)
• Virtualisation (Hyper-V, VMware, Citrix)
• Cloud platforms (Azure, AWS, Google Cloud)
• Networking (LAN/WAN, firewalls, VPNs, routing & switching)
• Hardware, backup, cybersecurity, monitoring, and automation tools
• Relevant certifications (Microsoft, VMware, CCNA, CompTIA, etc.) are a plus
• Must have able to drive, with access to vehicle.

IT Support Engineer
 

Job Info:

• Company: Intec Select Ltd
• Position: IT Support Engineer + Training + Career Progression
• Work Location: Sittingbourne
• Country: GB

How to Submit an Application:

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