IT Support & Reporting Analyst at Dragon Recycling Solutions Ltd

Job Description:

Latest job information from Dragon Recycling Solutions Ltd for the position of IT Support & Reporting Analyst. If the IT Support & Reporting Analyst vacancy in Tredegar matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Dragon Recycling Solutions Ltd for the position of IT Support & Reporting Analyst below matches your qualifications.

*About the Role*
Submit your CV and any additional required information after you have read this description by clicking on the application button.
We are seeking a proactive and detail-oriented IT Support & Reporting Analyst to join our growing team. This is a varied and hands-on role combining technical support, data analytics, and project coordination. You will play a key role in supporting our in-house software systems while delivering insightful reporting and assisting with project delivery.
*Key Responsibilities*
* Provide 1st and 2nd Line Support for in-house software systems, ensuring timely resolution of incidents and service requests.
* Produce internal and external data reporting and analytics using Power BI and SSMS (SQL Server Management Studio).
* Support the Project Manager to ensure projects remain on schedule and within scope.
* Liaise with project stakeholders and third-party suppliers to coordinate activities and resolve issues.
* Provide or assist with training for project implementations and system rollouts.
* Draft and maintain clear user guides, training materials, and documentation.
*About You*
* Graduate in IT, Computer Science, Data Analytics, or a related discipline — or equivalent commercial experience.
* Experience providing 1st and 2nd Line IT support.
* Strong working knowledge of Power BI and SSMS / SQL.
* Ability to analyse data and present clear, meaningful reports.
* Excellent communication skills with the ability to liaise confidently with customers, stakeholders and suppliers.
* Organised, proactive, and able to manage multiple priorities.
* Experience supporting projects or working alongside project managers is desirable.
*What We Offer*
* Opportunity to work on impactful internal systems and projects.
* Collaborative and supportive team environment.
* Ongoing professional development.
*Working Hours*
* *Monday - Friday* 8:00am - 4:00pm
_Successful candidates will also be required to undergo security screening via a __*DBS check*__._
_*We do not recruit via agencies. xwzovoh *_
Job Types: Full-time, Permanent, Graduate
Pay: £27,000.00 per year
Benefits:
* Free parking
* On-site parking
Ability to commute/relocate:
* Tredegar NP22 3AA: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you a graduate in IT, Computer Science, Data Analytics, or a related discipline — OR do you possess equivalent commercial experience?
Experience:
* Power BI: 1 year (preferred)
* SQL Server Management Studio: 1 year (preferred)
Work Location: In person

Job Info:

• Company: Dragon Recycling Solutions Ltd
• Position: IT Support & Reporting Analyst
• Work Location: Tredegar
• Country: GB

How to Submit an Application:

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