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Learning & Development Manager at Dorchester Collection

Position Learning & Development Manager
Posted 07 May 2026
Expired 06 Jun 2026
Company Dorchester Collection
Location Ascot | GB
Job Type Full Time

Job Description:

Latest job information from Dorchester Collection for the position of Learning & Development Manager. If the Learning & Development Manager vacancy in Ascot matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Dorchester Collection for the position of Learning & Development Manager below matches your qualifications.

Position Overview

  • Our L&D Manager will act as a champion for first-class product knowledge and service standards, whilst delivering effective & memorable training sessions and providing practical support.
  • To contribute to a progressive L&D function through high employee engagement and living the Company’s values
  • Act as an ambassador & key spokesperson for the hotel with internal & external stakeholders showing a presence on the floor and building strong relationships
  • To manage the L&D function from start to finish, build strong relationships with the UK L&D team and champion the student programmes within the hotel

    • What you'll get

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentary
  • Complimentary meals whilst on duty at our team members' restaurants
  • Online benefits system offering discounts and rewards
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users

    • What you'll do

  • Consistency is key even though no day is alike
  • A creative edge to design noticeboards, presentations and wow our employees with new engagement activities
  • Embracing the values of the collection to ensure you recruit the best for the hotel
  • Leading the 'Place to work' team to organise events and social activities
  • Support the People and Culture Team with administration and recruitment
  • To assist all managers and departmental trainers in the identification of training needs in relation to both departmental and hotel objectives
  • To develop, prepare and coordinate all training plans, e.g. What’s On calendars and Quarterly Development plans
  • To drive the attendance of all new starters on all of the Engage day 1-90 workshops
  • Drive and monitor the implementation and maintenance of on job and off job training programmes and processes to ensure all employees receive the relevant training and development in line with departmental standards, policies and procedures, our vision, mission and values, the 6 pillars, Health & Safety procedures and licensing law
  • Employee Satisfaction Survey, and People Development Process
  • To maintain training records of all employees
  • To ensure all employees are aware of the development opportunities available to them internally and externally
  • To drive and coordinate nominations for all workshops
  • Stay up to date with industry best practice and present recommendations for improvements

    • What you'll bring

  • In depth experience and knowledge of L&D and experience in hospitality would be an advantage 
  • Experience of systems such as Core HR, Talent Soft etc
  • Excellent communication skills
  • Attention to detail
  • Ability to prioritise workload and a proactive approach to tasks
  • Excellent level of written and spoken English
  • Advanced level of Microsoft to include PowerPoint and Excel
  • Immaculate presentation

    • Job Info:

    • Company: Dorchester Collection
    • Position: Learning & Development Manager
    • Work Location: Ascot
    • Country: GB

    How to Submit an Application:

    After reading and understanding the criteria and minimum qualification requirements explained in the job information Learning & Development Manager at the office Ascot above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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