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Match day & Event Steward at Colchester United Football Club

Position Match day & Event Steward
Posted 29 Jun 2026
Expired 29 Jul 2026
Company Colchester United Football Club
Location Colchester | GB
Job Type Full Time

Job Description:

Latest job information from Colchester United Football Club for the position of Match day & Event Steward. If the Match day & Event Steward vacancy in Colchester matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Colchester United Football Club for the position of Match day & Event Steward below matches your qualifications.

Job Title: Match day & Event Steward

Qualifications Required: NVQ Level 2 spectator safety

Hours of Work: Approx. 4 hours

Location: Colchester United Football Club, JobServe community Stadium, CO4 5UP

Responsible to: Match Day Safety Officer

Job Description:

To Assist the management team with the co-ordination of supporters and visitors and operate in a safe environment before, during and after the event.

Duties and responsibilities

  • Attend pre and post match briefing to sign in and determine duties.
  • Know the location of and be able to effectively operate the firefighting equipment at the ground.
  • Know the location of the first aid room and any first aid equipment kept elsewhere at the Stadium.
  • Be fully conversant with any methods or signals used to alert staff that an emergency has arisen.
  • Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the control room and follow any instructions given.
  • Comply promptly with any instruction given in an emergency by the Safety Officer, Deputy Safety Officer, Supervisor or a Police Officer.
  • Identify and investigate an incident or occurrence among spectators, reporting their findings to the Control room.
  • Monitor the crowd throughout the ground for signs of distress or overcrowding and act in accordance with standing instructions.
  • Prevent overcrowding by ensuring the crowd limits in various parts of the ground are complied with.
  • Advise spectators, as far as possible, from climbing fences and other structures and from standing on seats (whereby virtue of the scale of the incident Stewards are unable to prevent this, they should immediately report the matter to the Chief Steward or the Safety Officer).
  • Staff all parking areas to ensure all approaches and emergency exits are kept clear and that vehicles are correctly parked.
  • Ensure that gangways and exits are kept clear.
  • Staff all exits.
  • Assist in the diversion of spectators to other parts of the ground including the closing of turnstiles when the capacity for any area is about to be reached.
  • Remain at allocated post as instructed unless authorised or ordered to do otherwise by the Supervisor, the Safety Officer or a Police Officer.
  • Report to the Supervisor or Safety Officer any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier.
  • Assist in the prevention of pitch invasion.
  • Assist as required in the evacuation of the ground.
  • Assist in the identification of spectators who are banned from the ground or who do not possess tickets at all ticket matches or who are in possession of forged tickets.
  • Assist in the prevention of breaches of ground regulations.
  • This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.
  • All employees may be required to undertake any duties as may be responsibly requested or work at other events and venues.

Experience

Ideally experience within customer service would be an advantage.

Skills and Knowledge

Good communicator, friendly and can work as part of a team.

Job Info:

  • Company: Colchester United Football Club
  • Position: Match day & Event Steward
  • Work Location: Colchester
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Match day & Event Steward at the office Colchester above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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