Job Description:
Latest job information from Nuclear Transport Solutions for the position of Operations Delivery Manager - Rugby. If the Operations Delivery Manager - Rugby vacancy in Rugby matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Operations Delivery Manager - Rugby
Operations Delivery Manager
Location: Rugby
Reporting to: Senior Service Delivery Manager
About the role
We are looking for an experienced and driven Operations Delivery Manager to lead our Traincrew operations at a key Rail Division location.
This is a critical leadership role responsible for ensuring the safe, reliable and efficient delivery of rail services, while meeting customer expectations and commercial objectives. You will manage a large team of Traincrew, ensuring they are competent, engaged and available to support 24/7 operations.
Youll play a key role in driving performance, leading safety and compliance activities, and working cross-functionally to deliver operational excellence in a complex, safety-critical environment.
What youll be doing
- Leading and managing Traincrew at the location, ensuring high performance and compliance with policies and procedures
- Ensuring sufficient Traincrew capacity, availability and competence to deliver 24/7 service requirements
- Delivering safe, secure and reliable operations in line with regulatory, customer and commercial expectations
- Accountable for service delivery performance against KPIs and business objectives
- Managing relationships with Engineering, Planning, Control and Commercial teams to deliver the operational plan
- Overseeing terminal operations, train flows and third-party activities
- Providing operational on-call cover and responding to incidents when required
- Leading safety management activities, including risk assessments, safety briefings and compliance with safety systems
- Driving the Competence Development Plan (CDP) process in collaboration with Standards and Training teams
- Managing recruitment, performance, development and wellbeing of Traincrew
- Coaching and mentoring team members to build capability and succession pipelines
- Supporting investigations, audits and continuous improvement initiatives
- Driving operational efficiency and cost improvements across service delivery
- Representing the location at internal and external meetings and deputising for the Senior Service Delivery Manager when required
- Championing NTS culture, including Freedom, Helpfulness and Drive, alongside equality, diversity and inclusion
Training & development
At NTS, we support our leaders to grow and succeed:
- Leadership development programmes and professional qualifications (e.g. CILM, CIRO, CIPD)
- Ongoing training in operational delivery, safety management and rail standards
- Development in people management, coaching and leadership capability
- Opportunities to lead transformation and continuous improvement initiatives
- Exposure to senior stakeholders across the Rail Division and wider NTS business
Who were looking for
Experience
- Proven leadership experience in a safety-critical, operational environment
- Track record of managing and developing high-performing teams
- Experience working within a regulated environment (e.g. rail, transport, nuclear or similar)
- Experience engaging with Trade Unions, regulators and key stakeholders
- Experience leading change and improving operational efficiency
Knowledge
- Understanding of Traincrew terms and conditions and rail operational standards
- Knowledge of Safety Management Systems and regulatory compliance
- Working knowledge of rail operations, networks and rolling stock (desirable)
- Understanding of performance management and operational KPIs
Skills & behaviours
- Strong leadership and people management capability
- Excellent communication and stakeholder engagement skills
- Ability to influence and make decisions in complex environments
- Strong organisational, planning and problem-solving skills
- Commercial awareness and ability to balance cost and performance
- High level of integrity and commitment to safety and compliance
- Resilient, proactive and results-driven mindset
- Ability to coach, mentor and develop others
Why NTS?
At NTS, our people are trusted to perform, supported to grow and encouraged to be curious and innovative. We create an environment where youre given the freedom to do your job well, the support of a strong team, and the opportunity to help shape the future of safe and reliable rail operations.
The Kind of People Were Looking For
Were interested in who you are, not just whats on your CV.
Youre likely to thrive at NTS if you:
- Take ownership of your work and enjoy being trusted to deliver
- Are collaborative, approachable and naturally supportive of others
- Care about doing the right thing, in the right way
- Are curious and motivated to learn, improve and grow
- Communicate openly and act with integrity and respect
- Are comfortable working in a purpose-driven, safety-critical environment
You dont need to tick every box on day one we value potential, attitude and alignment with our culture just as much as experience.
Benefits
- 30 days holiday plus 8 bank holidays
- Buy / Sell annual leave
- Health Shield
- Nuclear Pension Scheme
- Hybrid working
- Family-friendly policies
- Bonus
The company
Wearethe leading global provider of safe,secureand reliable nuclear transport solutionsthatmake the world safer and more sustainable.As part of the UKs Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.
Job Info:
- Company: Nuclear Transport Solutions
- Position: Operations Delivery Manager - Rugby
- Work Location: Rugby
- Country: GB
How to Submit an Application:
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