Repairs Manager at Daniel Owen Ltd

Job Description:

Latest job information from Daniel Owen Ltd for the position of Repairs Manager. If the Repairs Manager vacancy in Greater London matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Daniel Owen Ltd for the position of Repairs Manager below matches your qualifications.

Repairs Operations Manager

Location: South West London
Contract: Permanent
Salary: £55,000 - £60,000 per annum

Overview

We are partnering with a respected social housing provider in South West London to recruit an experienced Repairs Operations Manager on a permanent basis. This is a pivotal operational leadership role, responsible for delivering a high-quality, compliant, and customer-focused repairs and maintenance service across a varied housing stock.

This opportunity would suit a proven repairs professional with strong people management experience and a solid background in social housing repairs and maintenance.

Key Responsibilities

• Lead the operational delivery of responsive repairs, voids, and minor planned works
• Manage and develop a team of supervisors, operatives, and/or external contractors
• Ensure all repairs services are delivered in line with health & safety, compliance, and regulatory standards
• Take ownership of performance management, driving KPIs, SLAs, budget control, and customer satisfaction
• Act as a senior escalation point for complex repairs issues and resident complaints
• Oversee contractor performance, including cost control, quality assurance, and service delivery
• Analyse performance data to identify risks, trends, and opportunities for continuous improvement
• Work collaboratively with internal stakeholders across housing management, customer services, and asset teams

Essential Experience & Skills

• Demonstrable experience managing repairs and maintenance services within social housing
• Strong operational and people management capability
• Proven experience managing budgets and contractor relationships
• Excellent understanding of responsive repairs, voids processes, and compliance obligations
• Strong customer service ethos with experience handling escalated complaints
• Confident communicator with the ability to engage residents, teams, and senior stakeholders

Desirable

• Relevant technical or professional qualifications (e.g. CIOB, HNC/HND in Construction or Building Services)
• Experience managing large or complex housing portfolios
• Knowledge of housing regulations and best practice within a London context

What's on Offer

• £55,000 - £60,000 salary (dependent on experience)
• Permanent contract with a stable and reputable housing provider
• South West London-based role with a local operational patch
• Opportunity to make a tangible impact on frontline service delivery
• Long-term career progression and development opportunities

Next Steps

If you are an experienced Repairs Operations Manager seeking a permanent role within social housing in South West London, please apply today or contact us for a confidential discussion.

Job Info:

• Company: Daniel Owen Ltd
• Position: Repairs Manager
• Work Location: Greater London
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Repairs Manager at the office Greater London above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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