Latest job information from Entain for the position of Retail Customer Service. If the Retail Customer Service vacancy in Penzance matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Entain for the position of Retail Customer Service below matches your qualifications.
Job Description
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.
Are you ready to launch a winning career?
The salary is £13.00 per hour.
What you will do
Deliver outstanding customer service.
Always urging safer gambling.
Take bets on a wide range of sports and events.
Process customer transactions including cash handling.
Help demonstrate our products & betting terminals to customers.
Handle customer complaints or concerns with empathy and problem-solving skills.
Work towards defined targets and goals.
Maintain high shop standards.
Open or close the shop as needed.
Working patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 20 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications
You must be 18 years of age or over to work in one of our betting shops.
Passion for delivering great customer service!
Do you enjoy building strong relationships and can you communicate effectively?
Self-motivated and proactive.
Are you happy to work alone or as part of team?
Ability to deal with challenging situations in a calm and professional manner.
Additional Information
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
Optional overtime subject to availability.
Pension Scheme and annual ShareSave.
Discounts with hundreds of retailers through Entain Deals.
Healthcare and wellbeing support.
Development opportunities.
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Job Info:
Company: Entain
Position: Retail Customer Service
Work Location: Penzance
Country: GB
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Retail Customer Service at the office Penzance above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
THIS JOB POSTING HAS EXPIRED (Over 30 days ago).
Please search for the latest job opportunities on our
Homepage.
Desc: Sainsbury's Supermarkets Ltd is seeking a Home Delivery Driver in Penzance to join their team. This part‑time role requires driving a 3.5 tonne van to deliver groceries efficiently while providing exc...
Desc: My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting ou...
Desc: Experienced Podiatrist Full-Time or Part-TimePenzance & Launceston, CornwallAre you an HCPC-registered podiatrist seeking progression, autonomy and strong clinical leadership?Join an expanding service...
Desc: Experienced Podiatrist Full-Time or Part-TimePenzance & Launceston, CornwallAre you an HCPC-registered podiatrist seeking progression, autonomy and strong clinical leadership?Join an expanding service...
Desc: Job DescriptionDo you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the E...