Home » Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute

Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute at Marks & Spencer

Position Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute
Posted 10 Mar 2026
Expired 09 Apr 2026
Company Marks & Spencer
Location Argyll and Bute | GB
Job Type Full Time

Job Description:

Latest job information from Marks & Spencer for the position of Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute. If the Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute vacancy in Argyll and Bute matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Marks & Spencer for the position of Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute below matches your qualifications.

Shift Lead - Food - Oban Simply Food - Oban, Argyll And ButeEveryone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Team Support Manager

All the details

Work Pattern

Sunday 0900-1500
Monday 0900-1500
Tuesday 0900-1500
Wednesday off
Thursday 0900-1500
Friday day off
Saturday 0900-1500

Under 18 disclaimerThis job role involves working early and late shifts and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager

Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager

Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening

Allocate resource effectively to deliver a quick payment experience

Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times

Coordinate the team to deliver a clean, safe and well-presented store

Play their part in creating a great team atmosphere that is inclusive of everyone

Role model great Customer Service

Role model the M&S behaviours and Colleague Expectations across the store

Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues

Support nearby stores if operationally required

Responsible for being a key holder and answering call outs as required

Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

Purpose

  • Duty Manage in the absence of the next level Leader when required
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Leads colleagues in delivery of task prioritising customer first
  • Plans, allocates and follows through on delivery of task to a consistent standard across the store
  • Drives on the job productivity
  • Supports colleagues through coaching and feedback
  • Uses MI to take action to drive performance
  • Helps maintain a safe and legal environment for colleagues and customers
  • Supports the delivery of an inspirational,improvedand consistent visual customer journey instore which inspires our customers to shop and buy more often

Key Accountabilities

  • Delivers great standards and service by putting the customer first
  • Acts on customer feedback to deliver improvement
  • Ensures the delivery of brilliant basics
  • Coach the team to deliver excellent standards of product presentation
  • Supports the delivery of plan A
  • Provides regular and timely feedback to line manager to support colleague performance
  • Supports with the training and coaching of colleagues maximising digital tools and channels
  • Identifies colleagues for recognition and celebrate success within the store
  • Provides feedbacktoBIG to improve colleague experience
  • Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action
  • Role models new ways of workingthrough the use ofdigital tools
  • Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively
  • Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation
  • Maintains a safe and legal store environment
  • Supports visual merchandising updates across all launches,eventsand campaigns

Key Capabilities

  • Understands how M&S operates,it’sstrategy, future and the role they play
  • Effectively manages own reactions and responses around change
  • Helps colleagues to develop by listening, askingquestionsand giving feedback to encourage reflection and different thinking
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection
  • In control of their own reactions and considers how to share their perspective to create better reaction for team

Technical Skills/ Experience

  • Support the delivery of excellent customer service and KPI’s across the store
  • Good level of digital capability and can access and utilise relevant systems
  • Good knowledge of the commercial operation, brilliantbasicsand operational excellence
  • Current working knowledge of all VM principles
  • A good communicator with the ability to build relationships and work within a team
  • A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing
  • Maintain high presentation standards, attention to detail and deliver on time, right first time
  • Interpret data relevant to the role
  • Demonstrates flexibility and adaptability to change

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG

Job Info:

  • Company: Marks & Spencer
  • Position: Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute
  • Work Location: Argyll and Bute
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Shift Lead - Food - Oban Simply Food - Oban, Argyll And Bute at the office Argyll and Bute above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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