Job Description:
Latest job information from Tungsten Automation Northern Ireland Ltd for the position of Sr Cloud Operations Eningeer. If the Sr Cloud Operations Eningeer vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Tungsten Automation Northern Ireland Ltd for the position of Sr Cloud Operations Eningeer below matches your qualifications.
About Tungsten Automation:
At Tungsten Automation, we're at the forefront of technological innovation, driving business transformation with cutting-edge intelligent workflow automation solutions. We're seeking a dynamic Sr Cloud Operations Engineer to join our team and help us continue this legacy of success. This is primarily a remote role, attending the office location in Londonderry as needed.
Sr Cloud Operations Engineer, Londonderry, Northern Ireland
(Ref: E26-109)
About you
The ideal candidate is a highly motivated, detail-oriented cloud professional who thrives in a fast-paced operational environment where no two days look the same. You're calm under pressure when an incident hits, methodical when tracking it to resolution, and just as comfortable deep in AWS or Azure infrastructure as you are explaining an issue clearly to a customer, colleague, or partner.
You're ready to operate as a go-to expert within the team someone colleagues turn to for guidance, who's comfortable stepping up to cover for the Cloud Operations Manager, and who enjoys mentoring less experienced engineers. You're curious about how AI-enabled tools can streamline day-to-day operations, and you're keen to keep building your skills across evolving cloud platforms and technologies.
About the role
The Senior Cloud Operations Engineer, Cloud Services supports and manages of the software components of the Tungsten Automation Cloud Solutions technology stack to deliver services to customers.
Engineers are expected to provide first-class system operation and support to the Tungsten Automation Software cloud enterprise. The senior engineer must demonstrate technical maturity beyond that of the engineer and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners.
They must work effectively in a team environment and provide guidance to and share expertise with others in the team. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners.
Key Responsibilities
Specific responsibilities include, but are not limited to, the following:
- Application Operation Duties:
- Respond to requests from other support teams for incident support to manage and resolve incidents requiring intervention at platform process and application levels.
- Technical Application and Customer deployment of software and infrastructure.
- Cloud Platform operations:
- Monitor system status, activity, performance metrics and capacity.
- Participate in weekly on call rotation to support the incident management process.
- Ensure system patches and updates are kept current.
- Be first line of contact for daily operations towards our vendors.
- Maintain up-to-date records of all system assets and licenses.
- Manage cloud technology resources such as compute and storage.
- Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents.
- Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides.
- Team specific duties:
- Act as first among equals and subject matter expert for management of cloud operations.
- Deputize as required for the Cloud Operations Manager.
- Support and, where appropriate, mentor less experienced members of the team.
- Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards.
Required Knowledge and Skills
- Skills in prompting AI systems and assessing output quality.
- Ability to leverage AI to ideate, develop and scale to the needs of the department.
- Demonstrate skills relevant to incident and problem management.
- Ability to escalate support with outside consultants/vendors when necessary.
- Proven experience of having transferred knowledge to and supported other team members.
- Ability to prioritize and manage multiple tasks while remaining detail-oriented.
- Strong technical, analytical, and problem-solving skills.
- Excellent written, verbal, and organizational skills.
- Ability to communicate, in writing and orally, in a professional fashion.
- Accurately and professionally document all work.
Required Qualifications and Experience
- Minimum of 4 years proven expertise on both AWS and Azure public cloud services.
- Minimum of 5 years experience with Linux and or Windows Server.
- Working knowledge of Microsoft Azure and Amazon Web Services technology.
- Experience working in a Cloud/Software as a Service environment.
- Experience with SQL Server and other database technologies.
- Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations.
- Experience as the principal SME within other technical teams.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business qualifications.
Job Location
Londonderry remote role.
Benefits
- 25 day holidays plus bank holidays
- Private medical care
- Pension
- Life Assurance
- Income Protection
- Competitive Salaries
- Excellent Training
- Friendly working environment
How to Apply
Please visit the careers page of our website and follow the instructions provided to upload your CV to this vacancy.
The closing date for this post is: 25 August 2026.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as the Protestant community and women are currently under-represented in our workforce, we would particularly welcome applications from these groups.
Benefits:
Work From Home
WHJS1_NI
Job Info:
- Company: Tungsten Automation Northern Ireland Ltd
- Position: Sr Cloud Operations Eningeer
- Work Location: United Kingdom
- Country: GB
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Sr Cloud Operations Eningeer at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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