Taxi Rank Agent - London, TW6 2QW at APCOA

Taxi Rank Agent - Heathrow Airport - 14.80 per hours, 32,323.20 per annum, Full Time, 42 hours per week. The shift pattern is 4 on, 4 off working days and nights.

Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?

If you answered yes to these questions, then read on!

You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.

As a Taxi Rank Agent, you will ensure the smooth running of the Heathrow Taxi Ranks and contribute to a passionate and friendly team working in a fast-paced setting. You will get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

Could you bring your spark to our Team? Here's what you need to know before applying:

Your key duties will include:

• Responsibility for the processing of passengers and establishing destinations.
• Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
• Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.).
• Using the Handheld Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
• Liaise with Taxi Feeder Park via radio to confirm driver validity on ranks.
• Ensuring that there are sufficient taxis to always meet passenger demand.
• Dealing with passengers with oversize, 2 cab etc luggage requirements.
• Answering passenger and driver queries successfully despite language barriers.
• Responsibility for Badge and Licence checks on the rank.
• Reporting unattended packages/parcels.
• Completing any mandatory company training as and when required.
• Carrying out any reasonable request given to you by APCOA Management.

What you will bring to the role:

• Ability to work outdoors.
• Flexibility to work in all areas of Heathrow across the business.
• A willingness to work overtime should the need arise.
• Good command of the English language.
• Excellent Customer Service skills.
• Ability to use a two-way radio (Training will be given)
• Must be able to work as part of a team and also lone working.
• Knowledge of Heathrow Airport plus local area would be an advantage.
• Greater London boundaries knowledge required (full training will be given).
• Driving licence is preferable but not necessary.

So, could you be our Ideal Candidate?

We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.

We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:

What we'll offer you:

• 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30, 10:00-22:00, 19:30-07:30)
• 14.80 per hour
• Training and development
• Pension
• Employee discount scheme

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

Job Info:

• Company: APCOA
• Position: Taxi Rank Agent - London, TW6 2QW
• Work Location: London
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Taxi Rank Agent - London, TW6 2QW at the office London above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.