Veterinary Receptionist at CVS Group UK

Job Description:

Latest job information from CVS Group UK for the position of Veterinary Receptionist. If the Veterinary Receptionist vacancy in Gorleston on Sea matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at CVS Group UK for the position of Veterinary Receptionist below matches your qualifications.

6047 Are you ready to put pets first? Join our team as our new Veterinary Receptionist! At Haven Veterinary Centre, we make pets a priority every day!

Role Details

Location: Queen Anne's Road, Southtown, Great Yarmouth, NR31 0LE

Contract: Permanent

Hours: 38.63 hours per week

Shift Pattern: Monday – Friday on a varied shift pattern, between the hours of 08.00 – 19.00 with a share in the Saturday 08.30 – 13.00 rota

Discover Our Practice Get a glimpse of what makes us special:

About CVS Vets Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It's in our nature – to care, to support, to learnand to progress. That's what sets us apart at CVS Vets.

About The Role

• Manage Communication: Handle incoming calls and schedule appointments efficiently
• Inquiries Resolution: Respond to queries via phone, email, and in-person interactions with professionalism
• Client Reception: Greet and register new clients, ensuring a warm welcome
• Insurance Management: Process and manage insurance forms adeptly
• Medication Distribution: Dispense medications as required
• Financial Transactions: Process payments accurately and efficiently
• Emotional Support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism
• System Utilisation: Organise patients using the in-house system efficiently
• Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries
• Debt and Refund Management: Make necessary phone calls regarding debts, belongings, and refunds
• Client Care: Above all, ensure that every client feels welcomed and valued at our practice

Who We're Looking For

• Previous experience as a Receptionist or in a demanding, client-focused role is a must; experience in a veterinary setting is a bonus!
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Outstanding customer service skills and experience with the public
• Positive attitude and superior teamwork abilities
• Proficiency in Microsoft Office and database systems

Our Offer To You We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

Our innovative Receptionist Careers Pathway offers a clear, structured path to develop your skills and grow within CVS. With a range of courses, you'll gain the knowledge and confidence to deliver top-tier client service and advance your career with us.

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us?

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.

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Job Info:

• Company: CVS Group UK
• Position: Veterinary Receptionist
• Work Location: Gorleston on Sea
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Veterinary Receptionist at the office Gorleston on Sea above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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  Veterinary Receptionist at CVS Group UK

Posted: 1 hour ago

Desc: 6047 Are you ready to put pets first? Join our team as our new Veterinary Receptionist! At Haven Veterinary Centre, we make pets a priority every day!Role DetailsLocation: Queen Anne's Road, Southtown...

Company: CVS Group UK | Location: Gorleston on Sea

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