Warranty Manager - Yachts at Todd Hayes Ltd

Job Description:

Latest job information from Todd Hayes Ltd for the position of Warranty Manager - Yachts. If the Warranty Manager - Yachts vacancy in Norwich matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Todd Hayes Ltd for the position of Warranty Manager - Yachts below matches your qualifications.

Warranty Manager - Yachts

Our prestigious Yacht manufacturing client is currently seeking a Warranty Manager to join their highly reputable company. The successful candidate can be located on the South Coast or in Wroxham, Norfolk

As the Warranty Manager, you will deal with and coordinate responses to requests for warranty services on new boats delivered.

This is full time permanent role, working 8am-4:30pm Monday Friday.

Knowledge, Skills & Experience:

Extensive knowledge of yacht systems (Including Mechanical, Electrical, Rigging and Joinery)

Excellent IT skills MS Word and Excel

Sailing experience

Experience in yacht manufacturing and systems

Excellent verbal and written communication, and interpersonal skills, as this role is customer facing

Ability to build good relationships with customers

Ability to communicates and demonstrate skills with customers, employees, contractors and the extended team

Self-motivated with the ability to manage and plan multiple activities effectively

Methodical approach to work

Excellent analytical and problem solving skills

High level of attention to detail

Able to work to schedule within a fast-paced environment

You must have a full driving license and the ability to travel to different sites/locations

Main Responsibilities of the Warranty Manager role:

Be the first point of contact for calls for warranty service on new yachts

Help co-ordinate labour, materials, sub-contractors and other resources to resolve issues, keeping customers fully informed of progress whilst setting realistic expectations of the outcome

Process warranty claims, identifying opportunities to recharge costs to suppliers/subcontractors

Feedback and liase with Quality and Supply Chain regarding issues of supplier poor performance

Work with other departments to identify root cause of warranty issues, to enable feedback into the production process to eliminate these issues in the future

Utilise 8D and other problem-solving tools to implement solutions to on-going problems

Monitor cost of warranty and produce reports as required

Occasional out of hours contact to ensure issues are resolved where required.

For further details regarding this exciting opportunity please forward a copy of your CV today!

Todd Hayes Ltd is an equal opportunities employer.

Due to the large number of applications, we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

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Job Info:

• Company: Todd Hayes Ltd
• Position: Warranty Manager - Yachts
• Work Location: Norwich
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Warranty Manager - Yachts at the office Norwich above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.