Internal Sales Manager

Internal Account ManagerMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Salary: £25-£28k pa Location: On-site, Barnsley, South YorkshireHours: Full-time, Monday-Friday (9am-5pm with annualised hours)Reports to: Managing Director Our client is a small but passionate company specialising in high-quality, handcrafted printed products for professional photographers.

Their product is the Fine Art Album, and they are known for their attention to detail, exceptional customer service, and deep respect for the creative process. Our clients culture is shaped by integrity, creativity, kindness, and collaboration — and they are looking for people who want to grow, share ideas, and thrive in a supportive, values-driven environment. The Role

As an Internal Account Manager, your mission is to ensure every touchpoint a client has with them — from their first interaction to the final product unboxing — is memorable, seamless, and meaningful. Youll take ownership of the client journey and look for ways to elevate how our client connects, communicates, and cares. This role blends proactive relationship-building with strategic thinking.

Youll welcome new clients, monitor and improve the end-to-end experience, update client-facing content on our website, and seek feedback to drive continuous improvement. Youll need to be comfortable picking up the phone, spotting opportunities to surprise and delight, and bringing a client-first mindset to everything you do. Key Responsibilities Process new client account registrations

Personally welcome new clients by phone and email, supporting their onboarding journey

Monitor the full client journey — from account registration through to delivery and unboxing — and identify ways to improve it

Call clients receiving their first order to seek feedback and build relationships

Champion Client Experience by contributing to our social media channels Request and manage client reviews and feedback, and share insights with the wider team

Update help articles and client communications using WordPress and FluentCRMTrack key metrics such as account registrations and customer demographics

Spot and suggest opportunities to improve packaging, messaging, and overall brand experience

Collaborate with the Client Service Manager to ensure consistency and coverage across the service and experience spectrum

On hand to assist with order communications or client services support Key Skills & Experience Empathy, curiosity, and a deep desire to create exceptional experiences for clients

Excellent written and verbal communication skills — friendly, clear, and professional

Confident with digital tools including WordPress, WooCommerce, FluentCRM, and ClickUp (training provided)Comfortable speaking to clients by phone and building rapport quickly

Experience analysing client feedback and data to identify improvements

Proactive, solutions-oriented mindset with great attention to detail

Previous experience in a customer experience, community, or account management role is a bonus Cultural Fit You take pride in your work and aim to give your best every day

You value teamwork, trust, and the idea of being part of something bigger

You bring energy, kindness, and creativity to your interactions with both clients and colleagues

Youre open to coaching, feedback, and contributing your own ideas to improve how we work Working Hours & Benefits Full-time, on-site role: Monday to Friday, 9am-5pmAnnualised hours system, including:A friendly and collaborative team environment

Opportunity to shape the client experience at a values-led, design-focused company Fridays off in the last week of May and throughout JuneAdjusted hours (8am-5pm) during peak season: late October to early December INDHS

Information :

• Company : Slice Solutions
• Position : Internal Sales Manager
• Location : Barnsley, Borough of Barnsley
• Country : GB